Compare BMC TrueSight Operations Management vs. StackState

BMC TrueSight Operations Management is ranked 5th in IT Infrastructure Monitoring with 15 reviews while StackState is ranked 76th in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.2, while StackState is rated 0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with Splunk, Dynatrace and AppDynamics, whereas StackState is most compared with .
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Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in IT Infrastructure Monitoring. Updated: November 2019.
383,162 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities.You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.The solution is very effective, despite the low price.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.

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We did a five-year, multimillion dollar deal.We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...Pricing is very high.

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Top Comparisons
Compared 36% of the time.
Compared 22% of the time.
Compared 12% of the time.
Also Known As
ProactiveNet, TrueSight Operations Management
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BMC
StackState
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

The StackState AIOps platform is a unique offering as we combine:

- Topology – view all components and all their dependencies, on prem and cloud;
- Telemetry – see all metrics, events and logs per component, regardless of its source;
- Tracing – insights into end-to-end customer journey at code level;
- Time travelling – travel back to any moment in time.

We make this possible through our unique version graph database (the so called 4T model).

Again, all combined in one model, one view. Future ready as new technologies will be launched and will be included into StackState’s AIOps platform.

On top of this platform we offer state of the art AI capabilities for:
- Root Cause Analysis;
- Impact Analysis;
- Predictive Analytics;
- Anomaly detection;
- Remediation and Automation

This helps our customer to drastically reduce Root Cause Analysis (RCA) and Mean Time To Repair (MTTR). All together this makes StackState the only vendor today which makes AIOps a reality.

Offer
Learn more about Centreon
Learn more about BMC TrueSight Operations Management
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Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC Bank
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Top Industries
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider13%
Media Company9%
Government6%
REVIEWERS
Manufacturing Company29%
Healthcare Company29%
Comms Service Provider14%
Government14%
VISITORS READING REVIEWS
Software R&D Company52%
Financial Services Firm14%
Comms Service Provider6%
Manufacturing Company4%
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Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in IT Infrastructure Monitoring. Updated: November 2019.
383,162 professionals have used our research since 2012.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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