Compare BMC TrueSight Operations Management vs. StackState

BMC TrueSight Operations Management is ranked 10th in IT Infrastructure Monitoring with 9 reviews while StackState is ranked 58th in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.6, while StackState is rated 0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with IBM Tivoli Composite Application Manager, Splunk, Dynatrace, AppDynamics and SolarWinds Server and Application Monitor, whereas StackState is most compared with Datadog, Splunk Insights for Infrastructure, Scout APM, Moogsoft and Zabbix.
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Pricing and Cost Advice
We did a five-year, multimillion dollar deal.We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...

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Ranking
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10,177
Comparisons
5,799
Reviews
9
Average Words per Review
2,886
Avg. Rating
8.7
Views
412
Comparisons
235
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 34% of the time.
Compared 17% of the time.
Compared 13% of the time.
Compared 12% of the time.
Also Known As
ProactiveNet, TrueSight Operations Management
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BMC
StackState
Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

The StackState AIOps platform is a unique offering as we combine:

- Topology – view all components and all their dependencies, on prem and cloud;
- Telemetry – see all metrics, events and logs per component, regardless of its source;
- Tracing – insights into end-to-end customer journey at code level;
- Time travelling – travel back to any moment in time.

We make this possible through our unique version graph database (the so called 4T model).

Again, all combined in one model, one view. Future ready as new technologies will be launched and will be included into StackState’s AIOps platform.

On top of this platform we offer state of the art AI capabilities for:
- Root Cause Analysis;
- Impact Analysis;
- Predictive Analytics;
- Anomaly detection;
- Remediation and Automation

This helps our customer to drastically reduce Root Cause Analysis (RCA) and Mean Time To Repair (MTTR). All together this makes StackState the only vendor today which makes AIOps a reality.

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Sample Customers
Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC BankIBM, T-Systems, Fujitsu, Vodafone
Top Industries
REVIEWERS
Healthcare Company29%
Manufacturing Company29%
Comms Service Provider14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company64%
Comms Service Provider9%
Financial Services Firm4%
Manufacturing Company3%
No Data Available
Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in IT Infrastructure Monitoring. Updated: August 2020.
430,148 professionals have used our research since 2012.

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