We performed a comparison between BMC TrueSight Operations Management and Sysdig Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I believe that the ease of use and UI is great"
"The most valuable features of the solution are alert management, alert generation, and event management."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
"Docker containers are completely supported, kind of like "first class citizens"."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"More modules for less popular applications and better documentation."
"The solution's support service could be better."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The pricing could be better."
"It is needs to automate the actions to take when an alert is triggered."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
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Earn 20 points
BMC TrueSight Operations Management is ranked 16th in Cloud Monitoring Software with 48 reviews while Sysdig Monitor is ranked 45th in Cloud Monitoring Software. BMC TrueSight Operations Management is rated 8.2, while Sysdig Monitor is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Sysdig Monitor writes "The ability to stop and capture logs when something happens is the most valuable feature". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas Sysdig Monitor is most compared with CrowdStrike Falcon Cloud Security, Prisma Cloud by Palo Alto Networks, Dynatrace and Microsoft Defender for Cloud.
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