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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...""Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...""It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.""There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.""The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.""We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.""We did a five-year, multimillion dollar deal.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability ProactiveNet, TrueSight Operations Management
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Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Tingyun is the company's new APM service platform, providing customers with a full range of solutions from mobile client to server to network level. Help customers real-time monitor and locate multi-dimensional and complex performance problems ranging from crash reports, slow interactions to network environment errors. Tingyun is committed to IT management innovation services from a user perspective, providing end-user end-to-end performance management solutions for a complete application chain for different industries, helping customers to continuously optimize system performance and user experience, and improve user satisfaction and corporate competitiveness.

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Learn more about VMware Tanzu Observability by Wavefront
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Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftEnsono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC Bank
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Top Industries
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider13%
Retailer8%
Financial Services Firm5%
REVIEWERS
Healthcare Company29%
Manufacturing Company29%
Government14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company60%
Comms Service Provider12%
Government4%
Financial Services Firm4%
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Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: October 2020.
441,672 professionals have used our research since 2012.
BMC TrueSight Operations Management is ranked 5th in Application Performance Management (APM) with 10 reviews while Tingyun App is ranked 85th in Application Performance Management (APM). BMC TrueSight Operations Management is rated 8.6, while Tingyun App is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with IBM Tivoli Composite Application Manager, Splunk, Dynatrace, AppDynamics and SolarWinds Server and Application Monitor, whereas Tingyun App is most compared with .

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