We performed a comparison between BMC TrueSight Operations Management and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management is preferred over WhatsUp Gold due to its advanced features such as proactive monitoring, consolidated dashboard, event management tool, and Helix Innovation Studio. While WhatsUp Gold is cost-effective and easy to set up, it lacks some features such as real-time monitoring and configuration management. Overall, BMC TrueSight Operations Management is a better choice for those who need advanced features and granular monitoring.
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"We can verify uptimes as another source of keeping devices in compliance."
"The initial setup of BMC TrueSight Operations Management was easy."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The major advantage of the product is estate management."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"This is a good, stable network monitoring solution for devices."
"The documentation is very good."
"The most valuable feature is the monitoring of resources."
"The product is reasonably priced."
"The installation and configuration process are easy."
"The threshold alerting is the most valuable feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The solution effectively monitors network devices and servers."
"The solution could improve its price."
"BMC's online documentation is often incorrect or incomplete."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It would be better if the initial setup and deployment were more straightforward."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Regional product team support is not very good."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"We can never achieve or get a good picture of the network topology."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The interface needs some work."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 22 reviews. BMC TrueSight Operations Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our BMC TrueSight Operations Management vs. WhatsUp Gold report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.
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