We compared BMC TrueSight Operations Management and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: BMC TrueSight Operations Management's initial setup can be complex, depending on the environment and prerequisites, while Zabbix can range from easy to complex depending on technical skills and infrastructure. BMC TrueSight Operations Management is considered to have high pricing, suitable for enterprise customers, whereas Zabbix is free and open-source. The ROI of BMC TrueSight Operations Management is uncertain, while Zabbix has provided a return on investment for users, especially large enterprises. Customer support for both varies, with mixed reviews for BMC TrueSight Operations Management and varying experiences with Zabbix's support.
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The initial setup of BMC TrueSight Operations Management was easy."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable feature is monitoring."
"Health and communication links availability."
"Zabbix is good for discovery."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"We are able to do problem determination on runaway processes."
"Zabbix is an excellent performance monitoring tool."
"The integration capabilities and APIs are the best part."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The product must provide more AI capabilities."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Deployment requires lots of resources (servers). It has too many consoles."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"I would like to see a more flexible mobile client, and better HA out of the box."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"For us, the initial setup was complex"
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"Having a more customizable interface and dashboard would be an improvement."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. BMC TrueSight Operations Management is rated 8.2, while Zabbix is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and SolarWinds Server and Application Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our BMC TrueSight Operations Management vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
