BMC TrueSight Operations Management vs. Zenoss Service Dynamics

BMC TrueSight Operations Management is ranked 7th in Event Monitoring with 8 reviews vs Zenoss Service Dynamics which is ranked 11th in Event Monitoring with 1 review. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Zenoss Service Dynamics writes "​Its Docker Container concept is amazing although threshold parameters should be percentages not raw values​". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. Zenoss Service Dynamics is most compared with Zabbix, Nagios XI and PRTG.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. Zenoss Service Dynamics

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Now it is stable, but they should design threshold parameters in percentage instead of raw values.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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It depends on the customer, what he wants.

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Ranking
RANKING
Views
11,024
Comparisons
4,441
Reviews
8
Followers
569
Avg. Rating
8.0
Views
6,974
Comparisons
4,312
Reviews
1
Followers
459
Avg. Rating
7.0
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 20% of the time.
Compared 15% of the time.
Compared 7% of the time.
See more Zenoss Service Dynamics competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoBMC
Zenoss
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about Zenoss Service Dynamics
Sample Customers
Sample Customers Bank of East Asia and China E-Port. 2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
VISITORS READING REVIEWS
Comms Service Provider
27%
Software R&D Company
10%
Individual & Family Service
8%
Financial Services Firm
8%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
No Data Available
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