We performed a comparison between BMC TrueSight Server Automation and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."It is user-friendly, and the performance is also good. It is a convenient product"
"I like that we can implement conditional access."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"Compliance and the policies that can be set are the most valuable features."
"The solution is easy to use."
"A great solution for anyone wanting a modern endpoint device management solution."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The solution is stable."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Technical support is good."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"The reporting needs to be a bit more interactive."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Reporting could be improved. It needs to be more expensive and robust."
"Microsoft Intune fails a lot when it comes to device compliance."
"The security features should be improved."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The setup of this suite is very complicated. It needs to be simplified."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"BMC TrueSight Server Automation's scripting needs improvement."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The architecture is big, so the initial setup is not a straightforward task."
"Resource management on the base servers is sluggish and could be improved."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. BMC TrueSight Server Automation is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager, Quest KACE Systems Management and BigFix.
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