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Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."

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"The versatility is great.""Anything that we manage through Puppet always runs perfectly.""The most valuable features are the agent, high load balancing, and overall robustness and features."

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Cons
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.""Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else.""Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."

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"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast.""There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on.""The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."

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Pricing and Cost Advice
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"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive.""Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."

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Top Answer: Anything that we manage through Puppet always runs perfectly.
Top Answer: Puppet was a good product; we used it when we had 200 VMs. When we tried to add Windows servers to it, that's when we realized the price nearly doubled for us because we also have around 200 Windows… more »
Top Answer: The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive. We work in the education… more »
Ranking
15th
Views
4,637
Comparisons
3,401
Reviews
1
Average Words per Review
1,044
Rating
6.0
9th
Views
2,813
Comparisons
1,919
Reviews
3
Average Words per Review
968
Rating
8.7
Comparisons
Also Known As
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Puppet
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Overview

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

·         Reporting: Assess change impact or complete an audit using multiple dashboard views

·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.

Offer
Learn more about BMC TrueSight Server Automation
Learn more about Puppet Enterprise
Sample Customers
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Top Industries
REVIEWERS
Financial Services Firm25%
Government25%
Insurance Company13%
Pharma/Biotech Company13%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider13%
Financial Services Firm13%
Government6%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider14%
Financial Services Firm11%
Government10%
Company Size
REVIEWERS
Midsize Enterprise8%
Large Enterprise92%
REVIEWERS
Small Business60%
Midsize Enterprise10%
Large Enterprise30%
Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
554,873 professionals have used our research since 2012.

BMC TrueSight Server Automation is ranked 15th in Configuration Management with 1 review while Puppet Enterprise is ranked 9th in Configuration Management with 3 reviews. BMC TrueSight Server Automation is rated 6.0, while Puppet Enterprise is rated 8.6. The top reviewer of BMC TrueSight Server Automation writes "Saves time over manual patching but needs better integration with security products". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Microsoft Endpoint Configuration Manager, BigFix, Chef and SaltStack, whereas Puppet Enterprise is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, BigFix, UrbanCode Deploy and SaltStack.

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