Compare BMC TrueSight Server Automation vs. Puppet Enterprise

BMC TrueSight Server Automation is ranked 5th in Configuration Management with 6 reviews while Puppet Enterprise is ranked 7th in Configuration Management with 1 review. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Works across multiple operating systems, enabling data collection without worrying about the underlying OS". On the other hand, the top reviewer of Puppet Enterprise writes "It has reduced the time of production changes or environment changes". BMC TrueSight Server Automation is most compared with Ansible, SCCM and Chef, whereas Puppet Enterprise is most compared with SCCM, Ansible and BigFix.
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Most Helpful Review
Find out what your peers are saying about HCL, Microsoft, Red Hat and others in Configuration Management. Updated: December 2019.
391,045 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them.It gives us more speed to deliver services and applications, and we rely on security.The most important feature is the schedulings.The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management.Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly.Technical support is good.

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The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure.Puppet Enterprise has reduced the time of production changes or environment changes.

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Cons
There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else.Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so.I would like to see more container integration in the next release of this solution.We would like to see this solution handle more multitasking.The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there.Needs more use cases into compliance management and the remediation process.

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At the beginning the initial setup was kind of complex.

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Pricing and Cost Advice
We're looking at less than $100,000 USD for this solution.Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate.

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Top Comparisons
Compared 29% of the time.
Compared 14% of the time.
Compared 11% of the time.
Also Known As
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation SuitePuppet
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Puppet
Overview

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

·         Reporting: Assess change impact or complete an audit using multiple dashboard views

·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.

Offer
Learn more about BMC TrueSight Server Automation
Learn more about Puppet Enterprise
Sample Customers
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAPLos Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Top Industries
REVIEWERS
Government25%
Financial Services Firm25%
Comms Service Provider13%
Pharma/Biotech Company13%
VISITORS READING REVIEWS
Software R&D Company51%
Comms Service Provider14%
Financial Services Firm9%
Retailer5%
VISITORS READING REVIEWS
Software R&D Company38%
Comms Service Provider11%
Media Company8%
Newspaper7%
Find out what your peers are saying about HCL, Microsoft, Red Hat and others in Configuration Management. Updated: December 2019.
391,045 professionals have used our research since 2012.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.