Most Helpful Review
Find out what your peers are saying about BMC TrueSight Server Automation vs. Quest KACE Systems Management and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It gives us more speed to deliver services and applications, and we rely on security.
The most important feature is the schedulings.
The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.
Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management.
Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly.
Technical support is good.
It makes deployment easier and allows us to put restrictions on the server using role-based authorization.
BladeLogic lets users view the filesystem with minimal authorization to the server.
The most valuable feature is the ability to have an overview of all devices that are accessing our environment.
This product made the job easy to do without having to go put hands on the machines.
The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.
I would like to see more container integration in the next release of this solution.
We would like to see this solution handle more multitasking.
The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.
I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there.
Needs more use cases into compliance management and the remediation process.
Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool.
A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation.
I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.
The only hiccups we had were some power issues, where the box was a little under-powered early on.
Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work.
Pricing and Cost Advice
We're looking at less than $100,000 USD for this solution.
Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate.
It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price.
It may be more expensive, but you get what you pay for.
out of 25 in Configuration Management
Average Words per Review
out of 25 in Configuration Management
Average Words per Review
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Also Known As
|TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite||Dell KACE Systems Management|
BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.
· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan
· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation
· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning
· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool
· Reporting: Assess change impact or complete an audit using multiple dashboard views
· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches
The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.
Learn more about BMC TrueSight Server Automation
Learn more about Quest KACE Systems Management
|State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP||Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King|
Financial Services Firm25%
Software R&D Company45%
Comms Service Provider15%
Financial Services Firm12%
Software R&D Company24%