We performed a comparison between BMC TrueSight Server Automation and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to manage."
"Intune's unified endpoint management platform is invaluable."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"Autopilot is the most valuable feature."
"Fortunately, now everything is streamlined into a single, unified platform."
"The solution is stable."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Can standardize patching and deployments across affiliates."
"The best feature of the solution is patch automation."
"Scalability is good."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The tool's most valuable features are easy patch management and software deployment."
"This has made the management of our environment easier."
"It lets you know what your infrastructure is like and what state you are in."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"Technical support is very helpful and very responsive."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Reporting could be improved. It needs to be more expensive and robust."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We would like to see this solution handle more multitasking."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"There is no other functionality available to patch the containers that we need to include."
"Needs more use cases into compliance management and the remediation process."
"The tool's deployment is complex and depends on the architecture you want to implement."
"SCCM can improve on third-party application support."
"The product needs to improve scalability."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"It needs to be able to load faster during deployment."
"In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager. See our BMC TrueSight Server Automation vs. Microsoft Configuration Manager report.
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