Most Helpful Review
Find out what your peers are saying about BMC TrueSight Server Automation vs. SCCM and other solutions. Updated: January 2020.
398,890 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them.
It gives us more speed to deliver services and applications, and we rely on security.
The most important feature is the schedulings.
The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.
Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management.
Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly.
Technical support is good.
The most valuable features are application deployment and task-sequenced imaging.
The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching.
This solution has made life easy with respect to patching, compliance, and OSD.
This has made the management of our environment easier.
This solution helps us by automating the patching of our system.
The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.
It is a good choice for deployment that performs very well.
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.
Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else.
Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so.
I would like to see more container integration in the next release of this solution.
We would like to see this solution handle more multitasking.
The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.
I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there.
Needs more use cases into compliance management and the remediation process.
The operations could be faster and you need some patience with this tool.
The cost of the product can be improved.
This solution needs to be supported on all Operating systems.
Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.
This solution should be simpler, and more consistent across modules/sections.
I would like to see an agentless version of the solution.
The setup was complex and I faced a lot of problems initially because I was new to the solution.
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Pricing and Cost Advice
We're looking at less than $100,000 USD for this solution.
Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate.
The licensing is good because they have various options, depending on what you are looking for.
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.
Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.
out of 29 in Configuration Management
Average Words per Review
out of 29 in Configuration Management
Average Words per Review
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Also Known As
|TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite||System Center Configuration Manager|
BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.
· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan
· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation
· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning
· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool
· Reporting: Assess change impact or complete an audit using multiple dashboard views
· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches
|With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.|
Learn more about BMC TrueSight Server Automation
Learn more about SCCM
|State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP||Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad|
Financial Services Firm25%
Comms Service Provider13%
Software R&D Company57%
Comms Service Provider11%
Financial Services Firm6%
Financial Services Firm13%
Software R&D Company13%
Software R&D Company31%
Comms Service Provider12%