We performed a comparison between BMC TrueSight Server Automation and SUSE Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The policy and compliance monitoring of devices and the software deployment are most valuable."
"The technical support of Microsoft Intune is good."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"Mobile device management is most valuable."
"The most valuable includes managing everything from a single console."
"Autopilot is the most valuable feature of Microsoft Intune."
"Compliance and the policies that can be set are the most valuable features."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The best feature of the solution is patch automation."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Technical support is good."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The solution is stable."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager is the best solution for maintaining the Linux environment"
"The setup is straightforward."
"SUSE Manager helps to optimize operations at a reduced cost."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Intune does not provide real-time visibility."
"We would like to see support for Chrome and/or devices for Chromebooks."
"The security features should be improved."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"We would like to see this solution handle more multitasking."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I would like to see more container integration in the next release of this solution."
"The architecture is big, so the initial setup is not a straightforward task."
"Needs more use cases into compliance management and the remediation process."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We sometimes have server issues and need to restart the service."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while SUSE Manager is ranked 13th in Configuration Management with 4 reviews. BMC TrueSight Server Automation is rated 8.2, while SUSE Manager is rated 9.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, AWS Systems Manager, BigFix and Microsoft Configuration Manager. See our BMC TrueSight Server Automation vs. SUSE Manager report.
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