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Bold360 vs LiveChat comparison

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Bold360

34 views|21 comparisons
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LiveChat

Read 6 LiveChat reviews
164 views|135 comparisons
100% willing to recommend
Buyer's Guide
Live Chat
March 2024
Executive Summary

We performed a comparison between Bold360 and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Use Bold360?
Anonymous User
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
Every company searches for ways to have authentic conversations with there clients, especially those prompted by the client. Also, people don’t... Read more →
Ranking
11th
out of 23 in Live Chat
Views
34
Comparisons
21
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 23 in Live Chat
Views
164
Comparisons
135
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.
Comparisons
Also Known As
BoldChat
chat.io
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LiveChat
Overview
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers' needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers
The North Face, Vodafone, Intuit
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company13%
Manufacturing Company13%
Outsourcing Company9%
Retailer9%
Company Size
No Data Available
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise11%
Large Enterprise61%
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.

Bold360 is ranked 11th in Live Chat while LiveChat is ranked 3rd in Live Chat. Bold360 is rated 0.0, while LiveChat is rated 9.8. On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Bold360 is most compared with , whereas LiveChat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.