Compare Bold360 vs. LiveChat

Bold360 is ranked 6th in Live Chat while LiveChat is ranked 1st in Live Chat with 1 review. Bold360 is rated 0, while LiveChat is rated 10.0. On the other hand, the top reviewer of LiveChat writes "Allows us to save automated answers to the most popular customer queries". Bold360 is most compared with LivePerson LiveEngage, LiveChat and Comm100 Live Chat, whereas LiveChat is most compared with LivePerson LiveEngage, chat.io and Bold360.
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Bold360 Logo
268 views|172 comparisons
LiveChat Logo
947 views|597 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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365,820 professionals have used our research since 2012.
Ranking
6th
out of 14 in Live Chat
Views
268
Comparisons
172
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 14 in Live Chat
Views
947
Comparisons
597
Reviews
1
Average Words per Review
351
Avg. Rating
10.0
Top Comparisons
Compared 44% of the time.
Compared 38% of the time.
Compared 18% of the time.
Compared 28% of the time.
Compared 24% of the time.
Compared 19% of the time.
Also Known As
BoldChat
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LiveChat
Overview
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers' needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
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Sample Customers
The North Face, Vodafone, IntuitOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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