Earn 20 points
Bold360 is ranked 12th in Live Chat while LivePerson is ranked 4th in AI-Powered Chatbots with 3 reviews. Bold360 is rated 0.0, while LivePerson is rated 7.6. On the other hand, the top reviewer of LivePerson writes "Provides predefined content, the ability to measure KPIs, and a reliable way for customer conversations". Bold360 is most compared with , whereas LivePerson is most compared with ServiceNow Virtual Agent, Kore.ai , NICE CXone, Amelia and LiveChat.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.