Bomgar Connect [EOL] vs ConnectWise ScreenConnect comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bomgar Connect [EOL] and ConnectWise ScreenConnect based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Ranking
    Unranked
    In Remote Access
    8th
    out of 45 in Remote Access
    Views
    2,006
    Comparisons
    1,375
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    Comparisons
    Also Known As
    ConnectWise Control, ScreenConnect
    Learn More
    Interactive Demo
    Overview

    Bomgar Connect is secure remote support software with the core capabilities IT support professionals need. Connect runs on the same technology that powers Bomgar Remote Support, the #1 remote support software chosen by enterprises. Get just the core features you need. Compromise nothing on speed and security.

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    Sample Customers
    Maersk Oil, Fiserv, Starbucks, Caltech, Unum
    Jon Rosen Systems
    Top Industries
    No Data Available
    REVIEWERS
    Hospitality Company11%
    Healthcare Company11%
    Media Company11%
    Wellness & Fitness Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Healthcare Company9%
    Financial Services Firm9%
    Manufacturing Company6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Bomgar Connect [EOL] doesn't meet the minimum requirements to be ranked in Remote Access while ConnectWise ScreenConnect is ranked 8th in Remote Access with 37 reviews. Bomgar Connect [EOL] is rated 0.0, while ConnectWise ScreenConnect is rated 8.4. On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Bomgar Connect [EOL] is most compared with , whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and Splashtop Remote Support.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.