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Bomgar Connect [EOL] vs LogMeIn Rescue comparison

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Bomgar Connect [EOL]

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LogMeIn Rescue

Read 20 LogMeIn Rescue reviews
2,410 views|1,527 comparisons
100% willing to recommend
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Buyer's Guide
Remote Access
March 2024
Executive Summary

We performed a comparison between Bomgar Connect [EOL] and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Use Bomgar Connect [EOL]?
SachinAnikar
A highly stable and scalable remote tool that can be used for remote solutions
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."
  • "It is ​on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.​"
  • "Look at the different plans they have. Do not pay for a plan you do not need.​"
  • "The pricing is a little on the higher side, though.​"
  • "Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."
  • "The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."
  • "It's definitely worth the value."
  • "​The rescue model is licensed by user."

    • More LogMeIn Rescue Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about LogMeIn Rescue?
    Top Answer:LogMeIn is a remote tool that I use for remote solutions.
    Read all 5 answers   →
    What is your experience regarding pricing and costs for LogMeIn Rescue?
    Top Answer:On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
    Read all 5 answers   →
    What needs improvement with LogMeIn Rescue?
    Top Answer:The solution’s pricing could be improved.
    Read all 5 answers   →
    Ranking
    Unranked
    In Remote Access
    13th
    out of 44 in Remote Access
    Views
    2,410
    Comparisons
    1,527
    Reviews
    1
    Average Words per Review
    211
    Rating
    9.0
    Comparisons
    Learn More
    BeyondTrust
    LogMeIn
    Overview

    Bomgar Connect is secure remote support software with the core capabilities IT support professionals need. Connect runs on the same technology that powers Bomgar Remote Support, the #1 remote support software chosen by enterprises. Get just the core features you need. Compromise nothing on speed and security.

    LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

    Free Trial

    Sample Customers
    Maersk Oil, Fiserv, Starbucks, Caltech, Unum
    Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company38%
    Retailer25%
    Translation And Localization Position13%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Manufacturing Company13%
    Computer Software Company11%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business75%
    Midsize Enterprise8%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise13%
    Large Enterprise59%
    Buyer's Guide
    Remote Access
    March 2024
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    768,578 professionals have used our research since 2012.

    Bomgar Connect [EOL] doesn't meet the minimum requirements to be ranked in Remote Access while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Bomgar Connect [EOL] is rated 0.0, while LogMeIn Rescue is rated 9.0. On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Bomgar Connect [EOL] is most compared with , whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, LogMeIn Central and VNC Connect.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.