We performed a comparison between OpenText ALM / Quality Center and OpenText Silk Central based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"The support is not good and the documentation is not consistent."
"Micro Focus is an expensive tool."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"The performance could be faster."
"There is room for improvement in the scalability and stability of the solution."
"We would also like to manage the integration testing end-to-end."
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Earn 20 points
OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews while OpenText Silk Central is ranked 20th in Test Management Tools. OpenText ALM / Quality Center is rated 8.0, while OpenText Silk Central is rated 7.8. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas OpenText Silk Central is most compared with Zephyr Enterprise and TestRail.
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