We performed a comparison between OpenText Silk Test and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."The scalability of the solution is quite good. You can easily expand the product if you need to."
"A good automation tool that supports SAP functional testing."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The feature I like most is the ease of reporting."
"The statistics that are available are very good."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"It runs on the cloud, so you don't have physical setups to run all of this."
"Sauce Connect gave us ability to test an application that was hosted locally."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The support for automation with iOS applications can be better."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"They should provide a JIRA integration plugin so that we can easily log issues."
Earn 20 points
OpenText Silk Test is ranked 24th in Test Automation Tools while Sauce Labs is ranked 10th in Test Automation Tools with 111 reviews. OpenText Silk Test is rated 7.6, while Sauce Labs is rated 8.8. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, Apache JMeter, OpenText UFT Developer and SmartBear TestComplete, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Katalon Studio and OpenText UFT One.
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