OpenText Silk Test vs Sauce Labs comparison

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Executive Summary

We performed a comparison between OpenText Silk Test and Sauce Labs based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The scalability of the solution is quite good. You can easily expand the product if you need to.""A good automation tool that supports SAP functional testing.""Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts.""The major thing it has helped with is to reduce the workload on testing activities.""The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature.""The feature I like most is the ease of reporting.""The statistics that are available are very good."

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"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution.""The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.""One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products.""APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess.""Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve.""The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application.""It runs on the cloud, so you don't have physical setups to run all of this.""Sauce Connect gave us ability to test an application that was hosted locally."

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Cons
"The solution has a lack of compatibility with newer technologies.""Could be more user-friendly on the installation and configuration side.""The pricing is an issue, the program is very expensive. That is something that can improve.""We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important.""They should extend some of the functions that are a bit clunky and improve the integration.""Everything is very manual. It's up to us to find out exactly what the issues are.""The support for automation with iOS applications can be better."

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"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States.""Unable to segregate reports for tests that are currently being developed, and might not be returning useful results.""This product is not super scalable, because you have a very specific number of VMs that you can use.""I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc.""We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt.""There have been various times throughout the last month or so where the service has gone down during business hours.""Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit.""They should provide a JIRA integration plugin so that we can easily log issues."

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Pricing and Cost Advice
  • "Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
  • "We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
  • More OpenText Silk Test Pricing and Cost Advice →

  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing Java-based scripts and automate the entire mobile or web application. We've 500 to 600… more »
    Ranking
    24th
    Views
    1,338
    Comparisons
    927
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    10th
    Views
    4,130
    Comparisons
    3,071
    Reviews
    3
    Average Words per Review
    1,689
    Rating
    8.3
    Comparisons
    Also Known As
    Segue, SilkTest, Micro Focus Silk Test
    Learn More
    Overview
    SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Sample Customers
    Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm15%
    Manufacturing Company9%
    Comms Service Provider6%
    REVIEWERS
    Healthcare Company14%
    Media Company10%
    Computer Software Company10%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Insurance Company6%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Test Automation Tools
    March 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Silk Test is ranked 24th in Test Automation Tools while Sauce Labs is ranked 10th in Test Automation Tools with 111 reviews. OpenText Silk Test is rated 7.6, while Sauce Labs is rated 8.8. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, Apache JMeter, OpenText UFT Developer and SmartBear TestComplete, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Katalon Studio and OpenText UFT One.

    See our list of best Test Automation Tools vendors, best Functional Testing Tools vendors, and best Regression Testing Tools vendors.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.