Compare BotFarm vs. HelpSystems AutoMate

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BotFarm Logo
868 views|475 comparisons
HelpSystems AutoMate Logo
1,995 views|1,246 comparisons
Most Helpful Review
Find out what your peers are saying about BotFarm vs. HelpSystems AutoMate and other solutions. Updated: May 2021.
479,894 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to use and easy to apply.""The entire backend system structure is something that I found really valuable.""The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it.""From a solution standpoint, screen capture and tight integration with Outlook are valuable features.""The most valuable feature is the rapid deployment of multiple bots.""The ability to drag and drop various components and the customizability are good features.""Automation Anywhere has good document extraction features where it can learn patterns.""They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."

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"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""The interface is simple, user-friendly, and very intuitive.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The most valuable features for my client are timing and scheduling.""The licensing of the product is very good. You only need to license it once and then you have it forever.""I actually quite liked the no-coding functionality.""The pricing is excellent. I would give them perfect marks in that regard.""The solution is continuously adding more integrations to help with workflows and bot and task creation."

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Cons
"The stability needs to be improved.""I would like to have access to self-service support.""The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team.""I would definitely be wanting to see OCR features for improving the solution.""There should be more support for developing in environments such as Citrix and Linux.""I would like to be able to access BotForm using a mobile app.""I would like to see more process mining features to give us insight into them before we develop automation.""The new version is not very stable. Sometimes I can't use the recording sound."

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"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""The OCR for Hebrew text needs to be improved.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The solution has a very weak knowledge base.""It's possible that they could use a stronger community for seeking guidance and help.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""Some companies have asked for voice integration. This is likely part of the roadmap."

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Pricing and Cost Advice
"Pricing for this solution can be better.""Our licensing costs are approximately $3,000 USD annually.""The pricing model could be simplified.""I think payment can vary but it's a re-occurring fee that needs to be paid every year.""An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500.""We pay approximately $15,000 USD per year.""Licenses are paid on a yearly basis and the cost is quite high.""It is too expensive and not worth the price."

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"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality.""I like the way this solution is priced because you can buy a license, or you can buy the software outright.""It comes with a package that costs approximately $20,000 USD per year.""While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

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Questions from the Community
Top Answer: The system is stable and very little maintenance is required, assuming the bots process is perfectly designed.
Top Answer: It is too expensive and not worth the price.
Top Answer: An additional feature that is missing from BotFarm is the ability for complete, AI-driven automation. Automation can be divided into two types, namely, full automation (does not require human… more »
Top Answer: The solution is continuously adding more integrations to help with workflows and bot and task creation.
Top Answer: While I'm not sure of the exact pricing, it's my understanding that the solution is one the cheapest compared to UiPath, Automation Anywhere and Blue Prism, or the other tier-one options.
Top Answer: So far, for two years, I have not found anything amiss. That said, nothing is 100%. Each RPA product is not mature enough. There are always have to find innovative ways of automating. There are always… more »
Ranking
Views
868
Comparisons
475
Reviews
21
Average Words per Review
475
Rating
7.7
Views
1,995
Comparisons
1,246
Reviews
5
Average Words per Review
787
Rating
7.4
Popular Comparisons
Also Known As
AutoMate
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Overview

BotFarm is the first and only enterprise-grade platform for Bots On Demand. Scale your workforce capacity by deploying bots anywhere in the world with a single click. Create, deploy and manage thousands of bots in an instant to meet demand spikes. BotFarm delivers on-demand RPA with scalability, elasticity, resilience – designed for the enterprise.

Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.
Offer
Learn more about BotFarm
Learn more about HelpSystems AutoMate
Sample Customers
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Top Industries
REVIEWERS
Financial Services Firm20%
Non Tech Company20%
Energy/Utilities Company20%
Healthcare Company10%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider12%
Financial Services Firm12%
Manufacturing Company6%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company15%
Financial Services Firm13%
Government7%
Company Size
REVIEWERS
Small Business14%
Midsize Enterprise41%
Large Enterprise45%
REVIEWERS
Small Business75%
Midsize Enterprise13%
Large Enterprise13%
Find out what your peers are saying about BotFarm vs. HelpSystems AutoMate and other solutions. Updated: May 2021.
479,894 professionals have used our research since 2012.

BotFarm is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 8 reviews. BotFarm is rated 7.8, while HelpSystems AutoMate is rated 7.4. The top reviewer of BotFarm writes "Good customer support but some technical issues need to be addressed". On the other hand, the top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". BotFarm is most compared with Automation Anywhere (AA) and UiPath, whereas HelpSystems AutoMate is most compared with UiPath, Ansible, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate. See our BotFarm vs. HelpSystems AutoMate report.

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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.