We performed a comparison between BotFarm and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Productivity increased far more than thirty percent."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"The main features of the solution are the IQ Bot and web-based automation."
"The entire backend system structure is something that I found really valuable."
"The solution seems to offer high stability. We haven't seen any bugs or glitches. It doesn't crash or freeze."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"BotFarm is an easy solution to use and the interface is better than older versions."
"The most valuable features are PDF extraction and emailing."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"Both Datacap Studio and Datacap Navigator are great features."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"It reduces human error and saves time."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"There should be more support for developing in environments such as Citrix and Linux."
"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"I would like to see more process mining features to give us insight into them before we develop automation."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"The tool must execute remedial actions to resolve problems before they cause significant incidents."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"The interface can be more intuitive."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"The solution's scalability needs improvement."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
BotFarm is ranked 16th in Robotic Process Automation (RPA) with 35 reviews while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews. BotFarm is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of BotFarm writes "Great feature sets, stable, and scalable". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture. See our BotFarm vs. IBM Datacap report.
See our list of best Robotic Process Automation (RPA) vendors.
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