Most Helpful Review
Researched Pega Robotic Process Automation but chose Automation Anywhere (AA): Saves us time, reduces errors, well-priced, and customer support responds quickly
Find out what your peers are saying about BotFarm vs. Pega Robotic Process Automation and other solutions. Updated: November 2020.
448,775 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is easy to learn and with it, it's easy to replicate knowledge."
"Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts."
"It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop."
"MetaBots are useful when connecting to websites or to forms with objects that need to be captured."
"MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop."
"We have seen more efficient processing and less number of errors due to quality control."
"We have staff who have been moved out of the mundane tasks and are now doing value-added activities."
"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."
"The solution is easy to use and easy to apply."
"The entire backend system structure is something that I found really valuable."
"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"The most valuable feature is the rapid deployment of multiple bots."
"The ability to drag and drop various components and the customizability are good features."
"Automation Anywhere has good document extraction features where it can learn patterns."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The most valuable features are the loops to lookup tables to read the data."
"The solution's ability to create adapters quickly is its most valuable feature."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The tech support is highly available and there is plenty of online training available."
"It is really flexible in what it can do."
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team."
"Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls."
"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."
"The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks."
"There is room for improvement when this application is used in a Citrix-based environment."
"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."
"If you work with image recognition and custom objects, there are stability issues."
"The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."
"The stability needs to be improved."
"I would like to have access to self-service support."
"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."
"I would definitely be wanting to see OCR features for improving the solution."
"There should be more support for developing in environments such as Citrix and Linux."
"I would like to be able to access BotForm using a mobile app."
"I would like to see more process mining features to give us insight into them before we develop automation."
"The new version is not very stable. Sometimes I can't use the recording sound."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"You cannot use a two-dimensional array to read the data."
"The OCR capabilities of the solution could be improved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The ease-of-use could be improved."
Pricing and Cost Advice
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"They're very flexible around pricing and licensing."
"They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."
"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"It's cheaper than other similar solutions."
"Pricing for this solution can be better."
"Our licensing costs are approximately $3,000 USD annually."
"The pricing model could be simplified."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."
"We pay approximately $15,000 USD per year."
Information Not Available
Questions from the Community
Top Answer: It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
Top Answer: From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
Top Answer: It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Top Answer: They recently released the newest version that has a good program flow, quality, and blueprints that are all good… more »
Top Answer: Our licensing costs are approximately $3,000 USD annually. There are no costs in addition to the standard licensing… more »
Top Answer: The solution's ability to create adapters quickly is its most valuable feature.
Top Answer: We haven't paid for anything above the standard licensing fee.
Top Answer: The OCR capabilities of the solution could be improved. The ability to call different website services from the server… more »
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||Pega RPA, OpenSpan|
|Automation Anywhere||Automation Anywhere||Pega|
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.
BotFarm is the first and only enterprise-grade platform for Bots On Demand. Scale your workforce capacity by deploying bots anywhere in the world with a single click. Create, deploy and manage thousands of bots in an instant to meet demand spikes. BotFarm delivers on-demand RPA with scalability, elasticity, resilience – designed for the enterprise.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
Learn more about Automation Anywhere (AA)
Learn more about BotFarm
Learn more about Pega Robotic Process Automation
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics||Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever||eBay Enterprise, M&I Bank|
Computer Software Company28%
Financial Services Firm24%
Computer Software Company37%
Comms Service Provider14%
Financial Services Firm7%
Computer Software Company46%
Financial Services Firm11%
Comms Service Provider8%
Computer Software Company42%
Comms Service Provider11%
Financial Services Firm10%
BotFarm is ranked 9th in Robotic Process Automation (RPA) with 15 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 6 reviews. BotFarm is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of BotFarm writes "Good customer support but some technical issues need to be addressed". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". BotFarm is most compared with UiPath, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Salesforce Sales Cloud, Microsoft Power Automate and Pega CRM. See our BotFarm vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.