Most Helpful Review
Researched WorkFusion but chose Automation Anywhere (AA): Improves our accuracy on transactions and FTE savings
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.
Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.
It is easy to fix bug issues which you encounter in the post-production process.
Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.
The most valuable feature is the screen recorder, which helps to automate processes easily.
The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.
They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP.
Automation Anywhere has good document extraction features where it can learn patterns.
The ability to drag and drop various components and the customizability are good features.
The most valuable feature is the rapid deployment of multiple bots.
From a solution standpoint, screen capture and tight integration with Outlook are valuable features.
The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it.
The entire backend system structure is something that I found really valuable.
The solution is easy to use and easy to apply.
The most valuable feature is that it is easy to use.
We can see that its competitive ability is quite good.
In our opinion this group are the leaders in providing RPA solutions.
In terms of stability, it's quite good. It's an internal IP product.
The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes.
This solution has great document recognition capabilities.
The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel.
Because we are very new to our process, so we're still sort of working through it.
I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.
Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.
Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.
MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.
Our current version needs drag and drop, but that should be in the next release.
We need more commands for PDF integration to make it more flexible.
Better use case management to prevent each development from scratch would be an improvement.
The new version is not very stable. Sometimes I can't use the recording sound.
I would like to see more process mining features to give us insight into them before we develop automation.
I would like to be able to access BotForm using a mobile app.
There should be more support for developing in environments such as Citrix and Linux.
I would definitely be wanting to see OCR features for improving the solution.
The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team.
I would like to have access to self-service support.
The stability needs to be improved.
One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube.
I would also like for it to be NLP-based.
We would like to see further improvement in the area of running headless.
On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified.
The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients.
A better graphical user interface that allows business users to perform automation would make this solution number one in the market.
It should integrate with more ERP solutions like SAP. It doesn't currently have that ability.
Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.
It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.
We have seen ROI on one of the process, but not on the other processes yet.
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
Our licensing costs are approximately $3,000 USD annually.
Pricing for this solution can be better.
Find it online.
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise|
|Automation Anywhere||Automation Anywhere||WorkFusion|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
BotFarm is the first and only enterprise-grade platform for Bots On Demand. Scale your workforce capacity by deploying bots anywhere in the world with a single click. Create, deploy and manage thousands of bots in an instant to meet demand spikes. BotFarm delivers on-demand RPA with scalability, elasticity, resilience – designed for the enterprise.
|WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.|
Learn more about Automation Anywhere (AA)
Learn more about BotFarm
Learn more about WorkFusion
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics|
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Financial Services Firm28%
Software R&D Company11%
Software R&D Company41%
Comms Service Provider12%
Financial Services Firm7%
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Software R&D Company34%
Comms Service Provider13%
Financial Services Firm11%