We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the ease of use."
"I like that Box makes it easy to deploy virtual machines."
"The interface is very good."
"The solution is used for data storage and any kind of visualization."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"It is a very user-friendly product."
"The application is very light in terms of uploading and downloading files."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The most valuable feature is the management."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable feature of OpenText Documentum is the versioning."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The stability is very good."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The UI should be faster. Sometimes it lags when switching between documents."
"Better integration with other solutions is needed."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The integration with other products should be improved."
"Working on documents in real-time is sometimes faulty and could be improved."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Maturity of the enterprise security around user management."
"It's difficult to manage and customize Documentum."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The vertical application could be improved."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Nasuni, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
