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Read 7 Box reviews.
7,899 views|6,396 comparisons
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4,393 views|3,923 comparisons
Most Helpful Review
Find out what your peers are saying about Box vs. Dropbox and other solutions. Updated: July 2021.
522,281 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The first thing that we liked about this solution is that administrators do not have access to private folders.""The application is very light in terms of uploading and downloading files.""The interface is very good.""Box is very user-friendly; more so than SharePoint.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.""Box is very realistic when it comes to sharing capabilities."

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"The most valuable feature of this solution is the ability to access files and documents from any device, anywhere.""The initial setup is extremely easy.""The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly.""I like the synchronization, and the integration with Microsoft Office is good.""It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that.""Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination.""One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.""I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."

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Cons
"I would like to see improvements made in the ability to integrate with other online sharing systems.""Better integration with other solutions is needed.""The integration with other products should be improved.""The UI should be faster. Sometimes it lags when switching between documents.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.""If there was a plugin that added some sort of toolbar in Office, that would be great."

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"The Security and privacy of this solution need improvement.""The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices.""The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users.""The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.""We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.""The search could be made more intuitive.""File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience.""The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

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Pricing and Cost Advice
"The pricing of this solution is better than Dropbox.""I believe Box is cheaper than SharePoint.""They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features.""There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

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"I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient.""Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs.""You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.""It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.""I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.""There is a subscription-based pricing model and I pay monthly."

More Dropbox Pricing and Cost Advice »

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Questions from the Community
Top Answer: Box is very realistic when it comes to sharing capabilities.
Top Answer: I use the free version. It provides me with all of the features that I need.
Top Answer: I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated… more »
Top Answer: The solution is easy to use, everyone can use it.
Top Answer: There is a subscription-based pricing model and I pay monthly.
Top Answer: There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.
Ranking
3rd
out of 23 in Cloud Storage
Views
7,899
Comparisons
6,396
Reviews
7
Average Words per Review
568
Rating
8.3
4th
out of 23 in Cloud Storage
Views
4,393
Comparisons
3,923
Reviews
12
Average Words per Review
432
Rating
8.3
Popular Comparisons
Compared 26% of the time.
Compared 17% of the time.
Compared 5% of the time.
Compared 4% of the time.
Compared 2% of the time.
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Overview
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Dropbox provides cloud-based file syncing, sharing, and storage. It specializes in helping large-scale businesses stay organized and productive while protecting the integrity of sensitive information with enterprise-level security. Dropbox is a valuable solution for businesses looking to simplify communication, safeguard information, and improve collaboration. Dropbox's platform provides a user-friendly, real-time sharing and storage solution for large businesses. The company's enterprise-level service plan includes 256-bit AES and SSL encryption, an optional two-step verification process, and optional mobile passcodes, which provide tight security to protect sensitive information. Dropbox uniquely offers a remote wipe feature, which allows businesses to keep data safe when an employee leaves the company or a computer is lost. Dropbox stands out from the competition by offering businesses expanded storage, unlimited file recovery and versioning, and control over sharing permissions. Additionally, Dropbox provides businesses with team management solutions, including device and location tracking, login tracking, detailed user management options for administrators, and centralized billing. Collaboration between team members is further simplified with the addition of various Dropbox apps that allow advanced functionality such as document editing, CRM, and e-signatures. Dropbox has become one of the most popular business tools, entrusted by 97 percent of all Fortune 500 companies. Before implementing Dropbox, global apparel merchandiser BCBGMAXAZRIA was struggling to structure communication and increase company-wide efficiency, which resulted in the need for increased staff hours and expenses. Since choosing Dropbox as its cloud-based sharing and storage solution, BCBGMAXAZRIA has been able to restructure its file sharing and collaboration streams in every department. As a result, BCBGMAXAZRIA is able to boost efficiency, reduce expenses, and protect its information throughout all 550 locations. Review more of the top Cloud Storage Solutions with our SmartAdvisor.

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Sample Customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Top Industries
REVIEWERS
Non Tech Company30%
University11%
Financial Services Firm11%
Construction Company7%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider14%
Manufacturing Company8%
Government8%
REVIEWERS
University17%
Marketing Services Firm11%
Computer Software Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider20%
Retailer7%
Media Company7%
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise23%
Large Enterprise49%
REVIEWERS
Small Business43%
Midsize Enterprise26%
Large Enterprise31%
Find out what your peers are saying about Box vs. Dropbox and other solutions. Updated: July 2021.
522,281 professionals have used our research since 2012.

Box is ranked 3rd in Cloud Storage with 7 reviews while Dropbox is ranked 4th in Cloud Storage with 19 reviews. Box is rated 8.2, while Dropbox is rated 8.2. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of Dropbox writes "A stable, scalable, and secure solution for sharing and accessing documents". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Amazon WorkDocs and SmartVault, whereas Dropbox is most compared with SharePoint, Citrix ShareFile, Amazon WorkDocs, Microsoft OneDrive and Huawei FusionStorage. See our Box vs. Dropbox report.

See our list of best Cloud Storage vendors and best Content Collaboration Platforms vendors.

We monitor all Cloud Storage reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.