Anonymous UserVice President APAC Cloud Operations at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The first thing that we liked about this solution is that administrators do not have access to private folders."
"The application is very light in terms of uploading and downloading files."
"The interface is very good."
"Box is very user-friendly; more so than SharePoint."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Box is very realistic when it comes to sharing capabilities."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"I would like to see improvements made in the ability to integrate with other online sharing systems."
"Better integration with other solutions is needed."
"The integration with other products should be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"The integration with other products needs to be improved."
"The pricing of this solution is better than Dropbox."
"I believe Box is cheaper than SharePoint."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
M-Files provides a next generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration. M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organizations in over 100 countries use M-Files for managing their business information and processes, including NBC Universal, Rovio and SAS.M-Files website
Box is ranked 3rd in Enterprise Content Management with 7 reviews while M-Files is ranked 7th in Enterprise Content Management with 1 review. Box is rated 8.2, while M-Files is rated 8.0. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Amazon WorkDocs and G Suite Enterprise, whereas M-Files is most compared with SharePoint, OpenText Content Suite Platform, OpenText Documentum, Alfresco and Hyland OnBase.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.