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Box Logo
Read 37 Box reviews
631 views|330 comparisons
86% willing to recommend
M-Files Logo
297 views|201 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and M-Files based on real PeerSpot user reviews.

Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
To learn more, read our detailed Document Management Software Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Box is very realistic when it comes to sharing capabilities.""You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""It is really easy to load files to and from this solution.""Using Box for cloud storage allows us to focus on the service and maintaining infrastructure.""Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.""File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.""I like the ease of use."

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"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

More M-Files Pros →

Cons
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).""I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""One thing that Box would benefit from is a records management component.""Working on documents in real-time is sometimes faulty and could be improved.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""The UI should be faster. Sometimes it lags when switching between documents.""Tasks and comments could be easier to see, report, search, and manage."

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"The integration with other products needs to be improved."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
  • More M-Files Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data… more »
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    Ranking
    Views
    631
    Comparisons
    330
    Reviews
    10
    Average Words per Review
    366
    Rating
    8.2
    Views
    297
    Comparisons
    201
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    SharePoint logo
    Compared 25% of the time.
    Microsoft OneDrive logo
    Compared 16% of the time.
    Citrix ShareFile logo
    Compared 9% of the time.
    Office 365 logo
    Compared 6% of the time.
    Egnyte logo
    Compared 5% of the time.
    SharePoint logo
    Compared 40% of the time.
    OpenText Extended ECM logo
    Compared 12% of the time.
    IBM FileNet logo
    Compared 11% of the time.
    OpenText Documentum logo
    Compared 10% of the time.
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    OMV, Caverion, SAS Institute, TK Elevator
    Top Industries
    REVIEWERS
    Non Tech Company25%
    Construction Company9%
    University9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company11%
    Government11%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise52%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise33%
    Large Enterprise43%
    Buyer's Guide
    Document Management Software
    April 2024
    Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Box is ranked 1st in Document Management Software with 37 reviews while M-Files is ranked 8th in Document Management Software. Box is rated 8.4, while M-Files is rated 9.0. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet and OpenText Documentum.

    See our list of best Document Management Software vendors.

    We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.