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Top Review
Find out what your peers are saying about Box vs. OpenText Content Suite Platform and other solutions. Updated: September 2021.
534,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The first thing that we liked about this solution is that administrators do not have access to private folders.""The application is very light in terms of uploading and downloading files.""The interface is very good.""Box is very user-friendly; more so than SharePoint.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.""Box is very realistic when it comes to sharing capabilities."

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"Most of our customers are very fond of the upgraded smart user interface.""It's a very good solution."

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Cons
"I would like to see improvements made in the ability to integrate with other online sharing systems.""Better integration with other solutions is needed.""The integration with other products should be improved.""The UI should be faster. Sometimes it lags when switching between documents.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.""If there was a plugin that added some sort of toolbar in Office, that would be great."

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"The architecture needs improvement, as it's complex.""Pricing could be improved and the stability or the performance needs improvement, which is very important."

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Pricing and Cost Advice
"The pricing of this solution is better than Dropbox.""I believe Box is cheaper than SharePoint.""They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features.""There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

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"Both Open Text ECM and IBM File share are expensive."

More OpenText Content Suite Platform Pricing and Cost Advice »

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Questions from the Community
Top Answer: Box is very realistic when it comes to sharing capabilities.
Top Answer: I use the free version. It provides me with all of the features that I need.
Top Answer: I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated… more »
Top Answer: Both OpenText ECM and IBM FileNet share are expensive.
Top Answer: Pricing could be improved and the stability or the performance needs improvement, which is very important.
Ranking
Views
7,372
Comparisons
5,994
Reviews
7
Average Words per Review
568
Rating
8.3
Views
8,779
Comparisons
6,423
Reviews
1
Average Words per Review
389
Rating
9.0
Comparisons
Also Known As
Livelink ECM, OpenText ECM, OpenText Content Suite
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Overview
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

Offer
Learn more about Box
Learn more about OpenText Content Suite Platform
Sample Customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega
Top Industries
REVIEWERS
Non Tech Company30%
University11%
Financial Services Firm11%
Construction Company7%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider13%
Government8%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider15%
Government8%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise23%
Large Enterprise49%
REVIEWERS
Small Business33%
Midsize Enterprise22%
Large Enterprise44%
Find out what your peers are saying about Box vs. OpenText Content Suite Platform and other solutions. Updated: September 2021.
534,468 professionals have used our research since 2012.

Box is ranked 3rd in Enterprise Content Management with 7 reviews while OpenText Content Suite Platform is ranked 5th in Enterprise Content Management with 2 reviews. Box is rated 8.2, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, G Suite Enterprise and Office 365, whereas OpenText Content Suite Platform is most compared with SharePoint, OpenText Documentum, IBM FileNet, Hyland OnBase and M-Files. See our Box vs. OpenText Content Suite Platform report.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.