We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the ease of use."
"The application is very light in terms of uploading and downloading files."
"The system's performance is impressive, and file sharing is notably straightforward."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The solution is used for data storage and any kind of visualization."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The most valuable feature of Box is security."
"The interface is very good."
"Simplicity to roll out, features available, customization options."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"It's a very good solution."
"We can configure the solution with any industry's products per customer requirements."
"Most of our customers are very fond of the upgraded smart user interface."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The tool's most valuable features are document storage, security, and compliance."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"One thing that Box would benefit from is a records management component."
"The architecture needs improvement, as it's complex."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"A dashboard with information would be nice to see."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The initial setup can get really complicated, and it takes time."
"The solution should work better with partners and be more developer-friendly."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
Box is ranked 4th in Enterprise Content Management with 10 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 12 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "User-friendly, easy to navigate, and has helpful support". On the other hand, the top reviewer of OpenText Extended ECM writes "Enables collaboration and improves productivity, but is a bit limited for complex use cases". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and IBM FileNet, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Mobius Content Services Platform. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
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