We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very user-friendly product."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The solution is scalable."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"I like the ease of use."
"The most valuable feature of Box is security."
"It is quite good."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"We like Documentum for its capacity and reliability."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The stability is very good."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable feature of OpenText Documentum is the versioning."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Better integration with other solutions is needed."
"The UI should be faster. Sometimes it lags when switching between documents."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"An area that needs to improve is how to reduce storage space on the AWS site."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum's user interface could be improved a little bit."
"The user interface can be a bit more intuitive."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Dropbox, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
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