Box vs OpenText Documentum comparison

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Read 37 Box reviews
4,012 views|2,273 comparisons
OpenText Logo
4,420 views|3,257 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. OpenText Documentum Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very user-friendly product.""Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.""The solution is scalable.""You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.""I like the ease of use.""The most valuable feature of Box is security."

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"It is quite good.""OpenText Documentum has improved availability and performance in our organization.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""We like Documentum for its capacity and reliability.""OpenText Documentum's composition is good. It is convenient and straight out of the box.""The stability is very good.""It provides possibilities for us to save documents and supporting the business process while doing so.""The most valuable feature of OpenText Documentum is the versioning."

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Cons
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""Better integration with other solutions is needed.""The UI should be faster. Sometimes it lags when switching between documents.""I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""I would love to see the ability to invite collaborators extended to a file level, not just the folder level.""With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."

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"An area that needs to improve is how to reduce storage space on the AWS site.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs.""OpenText Documentum's user interface could be improved a little bit.""The user interface can be a bit more intuitive.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data… more »
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Ranking
    Views
    4,012
    Comparisons
    2,273
    Reviews
    10
    Average Words per Review
    366
    Rating
    8.2
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Comparisons
    SharePoint logo
    Compared 25% of the time.
    Microsoft OneDrive logo
    Compared 17% of the time.
    Citrix ShareFile logo
    Compared 9% of the time.
    Office 365 logo
    Compared 7% of the time.
    Dropbox logo
    Compared 4% of the time.
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Non Tech Company26%
    University10%
    Construction Company10%
    Real Estate/Law Firm10%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise52%
    Large Enterprise34%
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Box vs. OpenText Documentum
    March 2024
    Find out what your peers are saying about Box vs. OpenText Documentum and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Dropbox, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.