Marketing Creatio vs Oracle Fusion Service comparison

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Creatio Logo
90 views|51 comparisons
100% willing to recommend
Oracle Logo
269 views|122 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Marketing Creatio and Oracle Fusion Service based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management.
To learn more, read our detailed Marketing Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."

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"Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.""It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes.""The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.""The solution is completely cloud-based and very easy to access from anywhere.""Everything is managed by Oracle, so they have security in place.""The most valuable feature of the solution is that customers can easily understand it.""The solution is easy to learn.""Oracle Service Cloud could improve the integration for older platforms."

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Cons
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."

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"Oracle Service Cloud could improve the integration for older platforms.""The user experience has to be much better.""Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.""The product must provide modules for operations management.""The UI experience needs refinement to enhance user-friendliness.""The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan.""Oracle changed the means by which users are created in the system. I would like this to be easier to implement.""One suggestion I have is to shorten the IT team's response time. When we submit an ASR or similar request, it takes a while to receive a response, and this can be seen as a drawback."

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Pricing and Cost Advice
  • "Considering that we have many tools and components available in this one platform, the price of this product is low."
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  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Top Answer:The solution’s reporting could be improved.
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working with the expense module. We use Oracle Fusion Service to configure things and… more »
    Ranking
    15th
    Views
    90
    Comparisons
    51
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    Views
    269
    Comparisons
    122
    Reviews
    13
    Average Words per Review
    395
    Rating
    8.2
    Comparisons
    Also Known As
    bpm’online marketing
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Overview

    Multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue

    Marketing Creatio is a robust marketing automation software that helps to gain demand generation excellence through identifying customers’ needs and nurturing their interests until they are successfully transformed into opportunities.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.
    Sample Customers
    People 2.0, Citilink, The QTI Group, Dealer eProcess (DEP)
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Top Industries
    No Data Available
    REVIEWERS
    Marketing Services Firm14%
    Comms Service Provider14%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization75%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    Company Size
    No Data Available
    REVIEWERS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise76%
    Large Enterprise17%
    Buyer's Guide
    Marketing Management
    April 2024
    Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Marketing Creatio is ranked 15th in Marketing Management while Oracle Fusion Service is ranked 6th in Marketing Management with 29 reviews. Marketing Creatio is rated 9.0, while Oracle Fusion Service is rated 8.6. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Marketing Creatio is most compared with , whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM.

    See our list of best Marketing Management vendors.

    We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.