Salesforce Platform vs Studio Creatio comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Platform and Studio Creatio based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Salesforce Platform vs. Studio Creatio Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless.""I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns.""Salesforce is the best one out there.""The solution scales extremely well.""The most valuable feature is ease of use.""The entire solution is very customizable and you are able to add many functionalities.""The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities.""We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."

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"Creatio also provides us with scalability, performance and agility.""The most valuable feature of this solution is its simplicity.""The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution""The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows.""It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction.""The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use.""It is a low-code platform, that is very intuitive.""The most valuable feature of the solution is that it is a low-code and no-code platform."

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Cons
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave.""The back end really isn't user-friendly at all.""Salesforce also did not integrate well with some of the other systems that we had.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective.""When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do.""The initial setup is rather complex.""When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing.""The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."

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"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication.""It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable.""It does not have the ability to run one single large process.""The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on.""Numerous options can make implementation confusing.""Studio Creatio is a new product in the market, making its lack of maturity an area of concern.""The mobile version of the solution could be improved. It's hard to customize it.""The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."

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Pricing and Cost Advice
  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
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  • "From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
  • "There is a license required for this solution."
  • "The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
  • "I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
  • "It is fairly competitive."
  • "I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
  • More Studio Creatio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Top Answer:The most valuable feature of the solution is that it is a low-code and no-code platform.
    Top Answer:I would describe Studio Creatio as an averagely-priced product. I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive.
    Top Answer:Studio Creatio is a new product in the market, making its lack of maturity an area of concern. From an improvement perspective, the tool requires focusing on achieving a state of maturity. In future… more »
    Ranking
    Views
    8,134
    Comparisons
    7,390
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Views
    1,095
    Comparisons
    852
    Reviews
    2
    Average Words per Review
    534
    Rating
    8.0
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Intelligent business process management and low-code platform with out-of-the-box solutions and templates

    Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

    Sample Customers
    ADP
    Rangel Logistics Solutions
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government10%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Insurance Company7%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business75%
    Midsize Enterprise17%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise61%
    Buyer's Guide
    Salesforce Platform vs. Studio Creatio
    March 2024
    Find out what your peers are saying about Salesforce Platform vs. Studio Creatio and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews while Studio Creatio is ranked 21st in Rapid Application Development Software with 12 reviews. Salesforce Platform is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our Salesforce Platform vs. Studio Creatio report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.