We performed a comparison between KiSSFLOW and Sales Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about Anaplan, Oracle, Jedox and others in Business Performance Management."The user interface is very, very good."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"I like the forms which help us to get information."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The best thing about Kissflow is its user-friendliness."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"One area where I believe Kissflow can be improved is customization."
"There is room for improvement in terms of stability."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"Sometimes some notifications don't appear on the mobile app."
"The integration between forms should be made easier."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"Sales Creatio should include better customizations."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"There is still some room for improvement in the overall look and feel of the software."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"Creatio's mobile app could be more intuitive."
KiSSFLOW is ranked 5th in Business Performance Management with 12 reviews while Sales Creatio is ranked 22nd in CRM with 8 reviews. KiSSFLOW is rated 8.6, while Sales Creatio is rated 9.0. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". KiSSFLOW is most compared with Microsoft Power Apps, Camunda, ServiceNow, Nintex Process Platform and OutSystems, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM.
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