Oracle CRM vs Sales Creatio comparison

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1,969 views|1,498 comparisons
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle CRM and Sales Creatio based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""Technical support is very fast. It's customer friendly.""The most valuable feature of Oracle CRM is the organization it provides.""The reporting features are valuable.""Oracle CRM is a stable solution.""We are most comfortable with the user interface that Oracle CRM has, it is very good.""The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates.""The most important feature is the ability to assign a plan using the manual close function."

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"There's not a single CRM out there that is quite as flexible as Creatio CRM.""It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.""Intuitive, low-code CRM platform that's easy to integrate and use.""I like Creatio's workflows, automation, and no-code features that we can update as we wish.""Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable.""With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

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Cons
"We noticed that sometimes it can be slow, and then we have to refresh the whole system.""The configuration requires a lot of technical intervention.""The data visualization should be better in Oracle CRM.""Oracle CRM can improve integration and performance.""It’s complex to customize the tool.""The initial setup is complex, it could be improved to be more simplified.""The user interface and performance could be better.""The licensing is expensive."

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"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature.""Sales Creatio should include better customizations.""There is still some room for improvement in the overall look and feel of the software.""The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement.""To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that.""Out of the box connectors are great, but the ability of what is there versus other CRMs is limited.""Creatio's mobile app could be more intuitive."

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Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
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  • "Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."
  • "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."
  • "Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."
  • More Sales Creatio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product’s pricing is very high. I rate the pricing an eight out of ten.
    Top Answer:Improvements are required around the microservices offered by the product. Improvements are needed in the new kind of microservices of the product. With Oracle CRM, the way you develop the integration… more »
    Top Answer:With Sales Creatio, you can have a customer service review, and it is GDPR compliant.
    Top Answer:Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. On a… more »
    Top Answer:Sales Creatio should include better customizations.
    Ranking
    7th
    out of 167 in CRM
    Views
    1,969
    Comparisons
    1,498
    Reviews
    17
    Average Words per Review
    352
    Rating
    7.8
    22nd
    out of 167 in CRM
    Views
    579
    Comparisons
    422
    Reviews
    1
    Average Words per Review
    312
    Rating
    9.0
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

    Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
    Top Industries
    REVIEWERS
    Comms Service Provider20%
    Government20%
    Manufacturing Company13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm10%
    Government8%
    Educational Organization8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company12%
    Comms Service Provider12%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise6%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise15%
    Large Enterprise53%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Oracle CRM is ranked 7th in CRM with 31 reviews while Sales Creatio is ranked 22nd in CRM with 7 reviews. Oracle CRM is rated 7.8, while Sales Creatio is rated 9.0. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Salesforce Sales Cloud, Oracle Fusion Service and Zoho CRM.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.