Capillary Technologies is ranked 7th in Social CRM while NICE CXone is ranked 4th in Workforce Engagement Management. Capillary Technologies is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Capillary Technologies is most compared with Salesforce Marketing Cloud, whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and Five9.
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