We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is technically fine and user friendly."
"It's very good out of the box, without configurations required."
"The interfaces for project management, portfolio management, and reporting services are always helpful."
"The feature that I have found most valuable is the XFlow, that interface is pretty cool."
"Issue linking has enabled teams to trace issues."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The most valuable feature is that it is somewhat flexible."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The most valuable feature is project management."
"The solution is extremely stable."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"The most valuable features of this solution are workflow and reporting."
"Could be using more updated technologies."
"The user interface (UI) needs to be improved. Right now, it's not the best."
"In the future, I would like to see integrated Agile features and better integration with Agile tools."
"In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"Jira has recently updated their UI, but more can be done to make it even better."
"When you first start to use the interface, it is confusing."
"A lot of the user interface could be updated."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
"We would like to see integration between Tempo and Jira."
"I don't feel that price is an issue."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
JIRA has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Broadcom Clarity PPM is ranked 4th in Project Management Software with 6 reviews while Jira is ranked 1st in Project Management Software with 109 reviews. Broadcom Clarity PPM is rated 9.2, while Jira is rated 8.0. The top reviewer of Broadcom Clarity PPM writes "Strong tool with many available components". On the other hand, the top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". Broadcom Clarity PPM is most compared with ServiceNow IT Business Management, Microsoft Project Server, Planview Enterprise One, Planisware and SAP Portfolio and Project Management, whereas Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, IBM Rational DOORS and Rally Software. See our Broadcom Clarity PPM vs. Jira report.
See our list of best Project Management Software vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.