We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Broadcom Clarity PPM are demand, project, and product management."
"Right now, it's the PPM piece of it, the scheduling, the Gantt, the task view."
"Upgrades were pretty straightforward. CA took care of everything, we just did the testing."
"It is a scalable, easy-to-deploy, and user-friendly solution for enterprise businesses."
"For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated."
"The reporting tools are superior to what was there before, which was someone crunching through an Excel spreadsheet. I've been able to do status reports through the projects, which has given visibility to my manager, and that's an improvement."
"It allows me to keep track of the projects, residual location, it gives me the ease of getting status reports out, and checking risks and issues."
"I love the fact that it is very flexible. I am the lead engineer with enhancements, development, developing new portlets, anything that has to be added on, and integrating data, such as ETL processing."
"It's a very complete solution."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"Competitive in terms of research"
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"We like the status report feature. It is something really valuable."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"I think there's still a little bit of opportunity that we can do some stuff better in relation to the financial part of it; just that easier integration, that look and feel. Our project managers, and obviously finance people, love to interface and use of Excel. The more we can get CA PPM to behave in a similar way, which we're already starting to gain in that path, will be absolutely fantastic."
"When you are going to a more collaborative based approach, PPM does not support that."
"The architecture must be improved."
"The integration needs to be improved with Jaspersoft and Microsoft Project."
"Their online documentation is okay. It is not great. It is hard to get to some of the answers to the things that we may be running into, such as use cases that we are trying to fix. So, frequently we have to put in tickets."
"Financials are okay, but there's a lot of room for improvement in financials.Financial plans, if those could be made so that you're not always grouping your financial data by predefined attributes, that would be helpful for us."
"The forms (e.g., project properties page) need to be more attractive, colorful, and field more flexibility for validations."
"I would really like a modern UI. I do not want to get on a user interface and feel like I am in the 1990's."
"The price is too high."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The configurations are fine, but the user interface could be improved."
"I would like to see some artificial intelligence incorporated into the management functions."
"A major improvement we would like to see is definitely around agile management."
"Dashboard interface is limited functionally and not very user friendly"
"The cost could be improved. The solution is quite pricey."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planview PPM Pro. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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