We performed a comparison between ITRS Geneos and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: ITRS Geneos has highly customizable and flexible monitoring capabilities, real-time monitoring, proactive approach, and can adapt to monitor low-latency systems. While Broadcom DX Application Performance Management offers ease of deployment and code-level visibility, it lacks integration between different tools, has performance issues, and needs improvement in support and compatibility with current technologies. ITRS Geneos has a more reasonable pricing model and provides benefits such as detecting potential client issues before they occur, saving downtime, and reducing high-severity incidents, making it the preferred solution.
"The initial setup is straightforward."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool"
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"I have found Broadcom DX Application Performance Management to be scalable."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"Crash analytics goes down to the level of code you need to check."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"Custom script toolkits"
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"Technical support is slow to respond and also asks redundant questions."
"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"The initial setup is complex."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"Improve the targeting interface is to make it more user-friendly and current."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The main feature that needs work is the Dashboard designer."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 6 reviews while ITRS Geneos is ranked 10th in Application Performance Monitoring (APM) and Observability with 10 reviews. Broadcom DX Application Performance Management is rated 8.0, while ITRS Geneos is rated 8.2. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, BMC TrueSight Operations Management, VMware Aria Operations for Applications and New Relic, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our Broadcom DX Application Performance Management vs. ITRS Geneos report.
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