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Most Helpful Review
Find out what your peers are saying about Broadcom Service Virtualization vs. SmartBear TestComplete and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET.""The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature.""The most valuable features are the recording and creating of virtual services.""There are several areas that are easily configurable."

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"The most valuable feature is the integration with Azure DevOps.""The most valuable feature of this solution is regression testing tools.""The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.""The solution is great as a record and playback tool. It also has valuable regression testing.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The reporting is ready to use and doesn't require any setup.""The most valuable features are the desktop and mobile modules.""TestComplete is simple, it's a very easy-to-use tool."

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Cons
"UI should be more user friendly: better usability, more testing oriented.""The workstation component has a very out-dated UI and is in dire need of a facelift.""It is not a stable solution.""I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization."

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"What is currently missing from this solution is better support for mobile testing.""The artificial intelligence needs to be improved.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""The licensing costs are a little bit high and should be reduced.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

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Pricing and Cost Advice
"There are additional fees for advanced-level technical support.""I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."

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"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.""The option we chose was around $2,000 USD.""The licensing costs are in the range of $1,000 to $3,000.""The license price for a physical machine is cheap, and for virtual machine, it is very expensive.""Our ROI is about $10,000 a year.""The pricing is a little above average — it could be lower."

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Top Answer: Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.
Top Answer: I'm not sure if there are licensing costs involved in the solution. We simply bought the product outright and started using it.
Top Answer: The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS. Right now, Complete can test only on native… more »
Ranking
1st
Views
5,076
Comparisons
1,815
Reviews
4
Average Words per Review
696
Rating
8.3
5th
Views
18,518
Comparisons
12,413
Reviews
9
Average Words per Review
451
Rating
8.1
Popular Comparisons
Compared 6% of the time.
Also Known As
ITKO LISA, CA LISA, CA Service Virtualization
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Broadcom
SmartBear
Overview

CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about Broadcom Service Virtualization
Learn more about SmartBear TestComplete
Sample Customers
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Financial Services Firm25%
Comms Service Provider20%
Transportation Company7%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company48%
Financial Services Firm13%
Comms Service Provider12%
Energy/Utilities Company4%
REVIEWERS
Computer Software Company26%
Manufacturing Company11%
Comms Service Provider11%
Financial Services Firm11%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider13%
Government6%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business4%
Midsize Enterprise7%
Large Enterprise89%
REVIEWERS
Small Business19%
Midsize Enterprise36%
Large Enterprise45%

Broadcom Service Virtualization is ranked 1st in Service Virtualization with 4 reviews while SmartBear TestComplete is ranked 5th in Test Automation Tools with 11 reviews. Broadcom Service Virtualization is rated 8.2, while SmartBear TestComplete is rated 8.0. The top reviewer of Broadcom Service Virtualization writes "Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions". On the other hand, the top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". Broadcom Service Virtualization is most compared with Micro Focus Service Virtualization, Parasoft Service Virtualization, SmartBear ServiceV Pro, Tricentis Tosca and Eggplant Functional, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Ranorex Studio, Katalon Studio, Micro Focus UFT One and Appium.

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We monitor all Service Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.