BrowserStack vs Perfecto comparison

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Executive Summary

We performed a comparison between BrowserStack and Perfecto based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BrowserStack vs. Perfecto Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.""Maintenance of the solution is easy.""The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.""The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.""BrowserStack has lots of devices to choose from.""We like the model device factory for iOS and Android devices.""BrowserStack's best feature is browser testing across different platforms, including mobile.""The speed of the solution and its performance are valuable."

More BrowserStack Pros →

"Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy.""It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle.""In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful.""One of the good things about Perfecto is the scalability that it provides.""The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests.""In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten.""It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time.""The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."

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Cons
"Connectivity can sometimes mar the testing experience.""Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.""The solution is slow.""We are struggling to do local testing.""One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.""We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.""Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.""Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."

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"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated.""There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively.""Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.""I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have.""There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools.""Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us.""The monitoring features, in particular network traffic monitoring, could be improved.""I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • More BrowserStack Pricing and Cost Advice →

  • "This is an expensive solution compared to others, by 30% to 40%."
  • "I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
  • "Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
  • "Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
  • "Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
  • "Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
  • "It's definitely on the higher end of prices for this type of service."
  • "Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
  • More Perfecto Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:With respect to pricing, they are a bit expensive. I would rate the licensing model a six out of ten, where one is expensive, and ten is cheap. So, the price could be a bit decreased.
    Top Answer:The issue with the product stems from the fact that when we try to do a single or multiple login on multiple browsers for simulation in scenarios where users use Chrome, Mozilla, and Edge, all… more »
    Top Answer:Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every… more »
    Top Answer:Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts… more »
    Top Answer:It is slow compared to physical device testing. The interactive speed could be improved. And sometimes we have issues with our app not working properly with Perfecto. Even though it is working… more »
    Ranking
    5th
    Views
    8,845
    Comparisons
    6,910
    Reviews
    12
    Average Words per Review
    353
    Rating
    7.9
    3rd
    Views
    5,758
    Comparisons
    3,992
    Reviews
    18
    Average Words per Review
    1,397
    Rating
    8.6
    Comparisons
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    CrossBrowserTesting logo
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    Bitbar logo
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    Tricentis Tosca logo
    Compared 3% of the time.
    Sauce Labs logo
    Compared 25% of the time.
    Appium logo
    Compared 9% of the time.
    AWS Device Farm logo
    Compared 6% of the time.
    Katalon Studio logo
    Compared 3% of the time.
    HeadSpin logo
    Compared 3% of the time.
    Also Known As
    Perfecto Mobile, Perfecto Web
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

    Perfecto Features

    Perfecto has many valuable key features. Some of the most useful ones include:

    • Live Stream analysis
    • Reporting/analytics
    • Activity dashboard
    • Action-word testing
    • Bug tracking
    • Debugging
    • BDD & codeless automation
    • Model-based testing
    • Real-time monitoring
    • Role-based permissions
    • User management
    • Test failure analysis
    • Real user simulation

    Perfecto Benefits

    There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

    • Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.
    • Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.
    • Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.
    • AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.
    • Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

    Reviews from Real Users

    Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

    Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

    Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

    A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

    Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    Virgin Media, Paychex, Rabobank, R+V, Discover
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm13%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Financial Services Firm44%
    Insurance Company11%
    Comms Service Provider11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Manufacturing Company7%
    Recreational Facilities/Services Company6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    REVIEWERS
    Small Business4%
    Midsize Enterprise4%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    Buyer's Guide
    BrowserStack vs. Perfecto
    March 2024
    Find out what your peers are saying about BrowserStack vs. Perfecto and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BrowserStack is ranked 5th in Functional Testing Tools with 23 reviews while Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews. BrowserStack is rated 8.0, while Perfecto is rated 8.4. The top reviewer of BrowserStack writes "A user-friendly tool for performance testing". On the other hand, the top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". BrowserStack is most compared with LambdaTest, Sauce Labs, CrossBrowserTesting, Bitbar and Tricentis Tosca, whereas Perfecto is most compared with Sauce Labs, Appium, AWS Device Farm, Katalon Studio and HeadSpin. See our BrowserStack vs. Perfecto report.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.