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BSI vs Siebel Contact Center comparison

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BSI Logo

BSI

170 views|127 comparisons
Oracle Logo

Siebel Contact Center

49 views|39 comparisons
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between BSI and Siebel Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
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768,415 professionals have used our research since 2012.
Ranking
11th
out of 23 in CRM Customer Engagement Centers
Views
170
Comparisons
127
Reviews
0
Average Words per Review
0
Rating
N/A
10th
out of 36 in Contact Center Platforms
Views
49
Comparisons
39
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Download Free Report
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.
Comparisons
Learn More
BSI
Oracle
Overview
BSI CRM, based on open standards, Java and service-oriented architecture, offers CRM software that convinces on all levels, whether in sales, marketing, the contact center or at the checkout counter: process for process, function for function, end device for end device. BSI CRM is differentiated and uncomplicated. CRM software offers powerful functions for any process and any user group, which can be extended module for module. And in such a way that each user has precisely the data and tools at hand that are relevant for the job to be done.
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Sample Customers
ABB Switzerland Ltd., Versicherungskammer Bayern, LV 1871, PostFinance, PricewaterhouseCoopers
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Download Free Report
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.

BSI is ranked 11th in CRM Customer Engagement Centers while Siebel Contact Center is ranked 10th in Contact Center Platforms. BSI is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, BSI is most compared with Salesforce Service Cloud, Microsoft Dynamics CRM and Salesforce Sales Cloud, whereas Siebel Contact Center is most compared with .

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.