BT Diamond IP vs Device42 comparison

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745 views|517 comparisons
0% willing to recommend
Device42 Logo
406 views|234 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BT Diamond IP and Device42 based on real PeerSpot user reviews.

Find out what your peers are saying about Infoblox, BlueCat, SolarWinds and others in IP Address Management (IPAM) Tools.
To learn more, read our detailed IP Address Management (IPAM) Tools Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The DNS/DHCP side of the product is quite useful."

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"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment.""One of the most valuable features in my experience is the precise tracking of hardware devices and their locations registered in the solution. The solution allows to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain upper hand on the customers and provide them with a great satisfaction because they can visually see the arrangement of their assets within the organisation or building.""The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward.""Device42 has everything in one place and links it altogether. This helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together.""The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets.""The pricing is reasonable.""The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want.""It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."

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Cons
"It's an older product. The GUI and everything is a little outdated."

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"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery.""If I want to delete an asset from a cabinet it does take a while. And if I'm doing it in bulk — say, for example, if we have one cabinet that has 20 servers in — if I want to remove all 20 servers, I have to do them individually, which is a bit time-consuming. If there were a way that I could just bulk-remove everything from there, that would definitely save some time.""The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it.""Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement.""When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection.""A con for Device42 is that Kubernetes integration is lacking. You pay for 10,000 spot licenses and if you're spinning up a Kubernetes cluster, or four or five or six Kubernetes clusters like we do, you're going to have 5,000 or 6,000 nodes in each of those, doing different types of business things.""Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.""The breadth and depth of the solution's discovery of IT asset information means the system does most of the work, but they need to work on improving the database discovery part, especially for Oracle Exadata."

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Pricing and Cost Advice
Information Not Available
  • "Our licensing costs are on a yearly basis."
  • "The product cost is low. It is quite cheap."
  • "On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
  • "The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
  • "We pay $100,000 per year."
  • "It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
  • "I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
  • "Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
  • More Device42 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The DNS/DHCP side of the product is quite useful.
    Top Answer:I don't deal with the pricing or licensing aspects of the solution.
    Top Answer:It's an older product. The GUI and everything is a little outdated. It's not very easy to use. The IPAM is the major thing that needs improvement. IPAM and working with the API calls could be better… more »
    Top Answer:Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a little… more »
    Top Answer:The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
    Ranking
    Views
    745
    Comparisons
    517
    Reviews
    1
    Average Words per Review
    617
    Rating
    6.0
    Views
    406
    Comparisons
    234
    Reviews
    10
    Average Words per Review
    915
    Rating
    7.9
    Comparisons
    Learn More
    Overview

    BT Diamond IP is an IPAM tool that offers a flexible, adaptable, and broad IPAM portfolio to enable your organization to simplify your IPv4 and IPv6 address management tasks. The solution allows you to manage them on your own terms and automate critical IP addressing as well as naming services including IPAM, DHCP (dynamic host configuration protocol), and DNS(domain name systems). BT Diamond IP provides maximum interoperability within your existing network, including cloud and hybrid networks.

    BT Diamond IP’s portfolio consists of:

    • IPControl software: Using IPControl, organizations can achieve vast improvements in operational efficiency by simplifying and automating IPAM processes, reducing network downtime, and creating a more stable and robust IP infrastructure to support the full breadth of IP services.
    • Sapphire appliances: Sapphire appliances provide reliability and security with the convenience of pre-packaged DHCP/DNS/IPAM (DDI) appliances. The appliances are built from the ground up for security and robustness and offer numerous security features, including a hardened operating system (OS), network interface access control lists (ACLs), minimal open ports, uninterruptible boot process, jailed file system, and rate limiting to mitigate reflector and denial of service (DOS) attacks, to name a few. Sapphire appliances also reduce IPAM costs by automating and simplifying DDI management, monitoring, and control.
    • Virtual Sapphire appliances: Virtual Sapphire appliances help reduce your network costs through automation and simplification of DNS/DHCP/IPAM services management, monitoring, and control.
    • Sapphire Cloud Automation Appliance: The Sapphire Cloud Automation Appliance (CAA), in conjunction with system orchestration plug-ins, enables simple, scalable cloud automation.
    • DNS Firewall: The BT DNS Firewall protects your network from the inception of malware communications attempts. It enables you to block or redirect queries for known malware and other undesirable domains to prevent infected devices from obtaining software or attack instructions.

    BT Diamond IP Features

    BT Diamond IP has many valuable key features. Some of the most useful ones include:

    • Options for DIY, equipment only, or Sapphire Infrastructure Managed services.
    • Sapphire appliances, which provide control and insight across backups, upgrades, monitoring, and admin of the IP address schema.
    • Proactive trouble reporting and resolution capability on the secure Sapphire operating system, kernel, DHCP, and DNS services.
    • IPAM solutions options to take care of system administration, monitoring, and upgrades for day-to-day updates on IP address blocks, subnets, IP address assignments, address pools, DNS domains, and resource records.
    • Flexible and choice led deployment options.

    BT Diamond IP Benefits

    There are many benefits to implementing BT Diamond IP. Some of the biggest advantages the solution offers include:

    • Reduced costs and resources: By implementing BT Diamond IP, your organization can significantly reduce its spending and resources. The solution aims to provide an ROI for your business.
    • Support for the cloud: With BT Diamond IP, your organization can be multi-cloud ready with reduced complexity and improved agile deployment.
    • Improved security: BT Diamond IP offers increased security across IP addressing, DHCP allocation, and DNS sign-in.
    • Scalable services: The BT Diamond IP solution is a globally scalable solution with the additional advantage of allowing your organization to remove manual IP address allocations from your sites and lessen IP address conflicts.
    • Excellent technical support: Technical support is available 24/7 with “global reach and local touch” services to streamline and improve support processes. In addition, there are 3 comprehensive support levels for customers to choose from.

    Device42 is a powerful asset management tool for inventory, asset discovery, and CMDB purposes. It can be deployed on-premises or on the cloud and is praised for its ease of use, coordination, and reasonable pricing. 

    The tool's most valuable features include agentless discovery, service discovery, business application mapping, import/export for bulk operations, reporting, insights+, REST API abilities, auto-discovery, topology layout, and data center infrastructure management. Device42 has helped organizations provide visibility into on-premises infrastructure, aiding in asset management, automating IT problem-solving, and aiding in decision-making about resources.

    Say Hello! to Automated Data Center Management

    Say goodbye to spreadsheets and manual drawings which are, at best, inefficient and quickly outdated. Device42 auto-generates accurate infrastructure and inter-dependency diagrams making data center management faster, easier, and more accurate.

    • Gain – Gain accurate infrastructure visibility — know what you have, where it’s located, how it’s connected, and who owns it.
    • Beyond – Go beyond just the physical — gain visibility into blades, virtual machines, cloud instances, and the applications running on them.
    • Support – Support and document the entire lifecycle from purchase order to retirement.
    • Infrastructure – Device42’s comprehensive infrastructure management enables more informed decision making.

    Know Exactly What is Running, and Where, with Deep Application Mapping

    • Mapping – Powerful application mapping tools relate data from various sources.
    • Related – Auto-discovered data is related with imported and input data.
    • Components – Dependency flow diagrams relating application components are automatically generated.
    • Visualize – IT managers can visualize the application’s different parts and interdependencies.
    • Charts – Automatically-generated impact charts show the relationships between applications, hardware components, and facilities.

    Transform IT Anarchy into IT Organization

    Access real-time configuration data to understand where resources are and how those resources are being consumed. Support future capacity and growth planning.

    • IP Address – Get the next available IP address (eliminate ping and pray).
    • Capacity – Locate racks with enough space and power capacity to house new servers.
    • Affected – Determine which users are affected by scheduled and unscheduled outages.
    • Supported – Know if a server/OS is still supported, and where to find it.
    • Accurate – Maintain accurate server-switch port connections.
    • Manage – Accurately manage rack power and cooling capacities.
    • Device – Know device interdependencies and their service relationships.

    Efficiently Manage Growth and Consolidation with Powerful Capacity Planning Tools

    • Rack – Find available rack capacity with heat maps colored by available units.
    • Power – Ensure power availability at a glance with overlaid color bars.
    • Find – Quickly find space, outlets, and power capacity for new equipment with “What-If” scenarios.
    • Connections – Visually ensure all your machines are redundantly connected.
    • Hardware – Easily identify any hardware without redundancy.
    • View – View power consumption, temperature, and humidity over time.
    • Data Center – Locate data center hot spots and eliminate problem areas.
    • Reports – Comprehensive reporting includes abundant pre-configured reports or easily create your own.
    • Change – Instantly report change history, contracts, rack space availability, and much more.
    • Consolidate – Remove the guesswork — know if you have room to grow, or power and cooling capacity to consolidate.

    Dramatically Reduce Data Entry

    Increase data center staff productivity. By minimizing or eliminating redundant and low-value data entry, IT staff can spend more time on high-value business initiatives.

    • Automatic – Device42's autodiscovery, import tools, and 3rd-party integrations do a vast majority of the hard work for you.
    • API – All the documentation you could ever want on our open API is available at http://api.device42.com.
    • Powerful – Device42’s open and powerful REST API is thoroughly documented, easy to use, and extremely powerful —enabling input and output of data to and from external sources with features like .XLS API imports.
    • Better Place – Freedom from excessive data entry means you can focus on building the next cool thing and making the world a better place!

    Enhance IT Service Management

    Device42 integrates with many popular 3rd-party tools and imports from almost anywhere!

    • Input – No need to input the same data into multiple systems!
    • Information – Enhance the information in your ticketing system with data from Device42.
    • ITSM App – Out-of-the-box integrations with popular ITSM applications such as JIRA, Confluence, ServiceNow, and Zendesk.
    • Automation – Out-of-the-box integrations with automation platforms like Rundeck, Puppet, and Chef.
    • CMDB Providers – Import data from other CMDB providers like Aperature, Microsoft SCCM, Solarwinds, OpenDCIM, Racktables, Rackmonkey
    • Anywhere – Import from spreadsheets, Visio docs, and anywhere else you can get a .csv file.

    Effectively Manage Asset Life Cycles

    Make the most out of your budget. Track software and support entitlements, and full hardware asset lifecycles.

    • Purchases – Record purchases.
    • Lifecycle – Asset lifecycle tracking from the day of purchase to the day it’s retired.
    • Contract – Associate a service contract with the actual asset it applies to.
    • QR Code – Automatically generate a smartphone-readable QR code for physical inventory.
    • Planning – Improve planning with accurate financial data for budgeting and auditing.
    • Proactive – Proactively manage contracts and maintenance renewals with powerful reporting and renewal notices.
    • Track Well – Track software licensing and ensure compliance.
    • Eliminate – Eliminate waste and save money.

    Resolve Technical Issues Faster

    • Services – Improve your IT service delivery with accurate and actionable data.
    • Flexible – Device42 will discover and correlate relationships between physical, logical, and virtual environments – providing a powerful tool for problem solving.
    • Ticket Makes – Attaching the actual device to a ticket makes confusion about which device is being referenced a thing of the past.
    • Locate Device – Locating the device has never been easier when it’s attached to a ticket; click the device and get all the relevant details from Device42.
    • Emergency – The next time a data center emergency arises, save the day in style!

    Centrally Manage Shared Accounts and Passwords

    • Find – Take control of who has access to what systems
    • Ensure – Ensure that data center teams have the information they need, when they need it
    • Very Fast – Quickly map service accounts and secrets to devices and applications
    • Powerful Control – Protect account and password information with granular access controls
    • Locate – Track password views, expiration dates, and password changes
    • Happiness – And yes…keep the auditors happy, happy, happy!
    Sample Customers
    Constant Contact Inc., Rogers Communications
    Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company11%
    Retailer10%
    Manufacturing Company10%
    REVIEWERS
    Financial Services Firm36%
    Computer Software Company21%
    University14%
    Logistics Company7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company10%
    Healthcare Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    IP Address Management (IPAM) Tools
    April 2024
    Find out what your peers are saying about Infoblox, BlueCat, SolarWinds and others in IP Address Management (IPAM) Tools. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    BT Diamond IP is ranked 5th in IP Address Management (IPAM) Tools with 1 review while Device42 is ranked 4th in IP Address Management (IPAM) Tools with 25 reviews. BT Diamond IP is rated 6.0, while Device42 is rated 8.4. The top reviewer of BT Diamond IP writes "Useful for DNS/DHCP management but needs a better GUI". On the other hand, the top reviewer of Device42 writes "Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management". BT Diamond IP is most compared with Infoblox IPAM and BlueCat Integrity, whereas Device42 is most compared with ServiceNow, ServiceNow CMDB, Infoblox IPAM, JIRA Service Management and BMC Helix Discovery.

    See our list of best IP Address Management (IPAM) Tools vendors.

    We monitor all IP Address Management (IPAM) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.