C2 Atom vs N-able MSP Manager comparison

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C2 Enterprise Logo
87 views|73 comparisons
N-able Logo
382 views|294 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between C2 Atom and N-able MSP Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
EfstathiosDamianos
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Don't get scared of the price tag because it's definitely worth it."
  • "I don't know the exact cost, but I know it's reasonable. Its cost of entry is not bad. I've had other organizations sign up for it. I don't know how much they paid, but it wasn't bad. You charge for every object. You charge for AV, and you charge for servers. There is a charge for everything or every object in that. I know we make money from it, but I don't know what it is."
  • "I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market."
  • More N-able MSP Manager Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:I am impressed with the tool's integration with our mail system.
    Top Answer:The tool needs to improve its customization of the user interface.
    Top Answer:We use the solution for the instant management of our support customers.
    Ranking
    Views
    87
    Comparisons
    73
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    382
    Comparisons
    294
    Reviews
    1
    Average Words per Review
    298
    Rating
    7.0
    Comparisons
    Also Known As
    SolarWinds LOGICnow, SolarWinds MSP Manager
    Learn More
    Overview

    C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing.

    Beyond IT, C2 delivers powerful and flexible enterprise service management solutions for either On-Premise or Cloud installation, putting IT as a real partner for business. Intuitive configuration and fast onboarding facilitates software transition without touching a single line of code or living in fear of the next upgrade.
    This intuitive web-based solution generates better time response, time resolution, allowing your teams to collaborate and provide great service for your clients. This integrated system also allows organizations to scale up using cross-departments service catalogs and enable self-service portal to reduce agents’ workload. C2 ATOM also supports asset management, tracking and measuring with relationships and impact analysis.

    C2 helps your organization modernize ITSM tools and practice to provide extraordinary IT services.

    Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

    • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
    • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
    • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
    • Complete customer and knowledge management with a branded portal.
    • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.
    Sample Customers
    Fasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, City of Sherbrooke, Lassonde, McGill University, Harnois Pétrolier, Quincaillerie Richelieu, Robert Group
    Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company9%
    Financial Services Firm9%
    Media Company9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business45%
    Midsize Enterprise11%
    Large Enterprise44%
    Buyer's Guide
    IT Service Management (ITSM)
    April 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
    768,415 professionals have used our research since 2012.

    C2 Atom is ranked 43rd in IT Service Management (ITSM) while N-able MSP Manager is ranked 28th in IT Service Management (ITSM) with 3 reviews. C2 Atom is rated 0.0, while N-able MSP Manager is rated 8.4. On the other hand, the top reviewer of N-able MSP Manager writes "We can do all the things with it and manage a ton of clients with a small IT team". C2 Atom is most compared with , whereas N-able MSP Manager is most compared with JIRA Service Management, ServiceNow and Freshdesk.

    See our list of best IT Service Management (ITSM) vendors.

    We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.