C2 Atom vs Vision Helpdesk comparison

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C2 Enterprise Logo
87 views|73 comparisons
Vision Helpdesk Logo
139 views|79 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between C2 Atom and Vision Helpdesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Ranking
Views
87
Comparisons
73
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0
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0
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N/A
Views
139
Comparisons
79
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0
Average Words per Review
0
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N/A
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,415 professionals have used our research since 2012.
Comparisons
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Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing.

Beyond IT, C2 delivers powerful and flexible enterprise service management solutions for either On-Premise or Cloud installation, putting IT as a real partner for business. Intuitive configuration and fast onboarding facilitates software transition without touching a single line of code or living in fear of the next upgrade.
This intuitive web-based solution generates better time response, time resolution, allowing your teams to collaborate and provide great service for your clients. This integrated system also allows organizations to scale up using cross-departments service catalogs and enable self-service portal to reduce agents’ workload. C2 ATOM also supports asset management, tracking and measuring with relationships and impact analysis.

C2 helps your organization modernize ITSM tools and practice to provide extraordinary IT services.

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software. 

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable. 

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Sample Customers
Fasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, City of Sherbrooke, Lassonde, McGill University, Harnois Pétrolier, Quincaillerie Richelieu, Robert Group
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,415 professionals have used our research since 2012.

C2 Atom is ranked 43rd in IT Service Management (ITSM) while Vision Helpdesk is ranked 40th in IT Service Management (ITSM). C2 Atom is rated 0.0, while Vision Helpdesk is rated 10.0. On the other hand, the top reviewer of Vision Helpdesk writes "The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". C2 Atom is most compared with , whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.