We performed a comparison between Broadcom DX Application Performance Management and Datadog based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Broadcom DX Application Performance Management offers a configuration and manager tool, code-level visibility, transaction monitoring, and a light model for monitoring servers. Datadog provides valuable features like dashboards and reporting, error reporting and log centralization, ease of use and setup, and a wide range of integrations. It also offers flexibility, observability, and the ability to search across logs from various microservices.
Broadcom DX Application Performance Management could benefit from enhancements in integration, front-end performance, support services, support for current technologies, and user experience monitoring. Datadog requires improvements in usability, integration, agent deployment, documentation, log reporting, dashboard loading time, advanced querying, and tutorials.
Service and Support: Broadcom DX Application Performance Management has faced criticism for its technical support, leaving customers unsatisfied and wanting greater assistance. Datadog's customer service and support have garnered varying feedback, with some users finding it helpful and responsive, while others have encountered unresponsive support in specific areas.
Ease of Deployment: Users had mixed experiences with the initial setup of Broadcom, with some finding it quick and simple while others found it to be a lengthier process. The initial setup of Datadog is generally regarded as uncomplicated, with some users even receiving help during the setup.
Pricing: Broadcom DX Application Performance Management has a setup cost based on a monthly licensing fee. Users recommend implementing limits on deploying the agent and pricing based on memory or CPU usage. Datadog's pricing and licensing experience differ among users. Some find it expensive while others find it reasonable compared to other solutions. Certain features can become expensive, leading to confusion with the pricing model.
Comparison Results: Datadog is the preferred choice over Broadcom DX Application Performance Management. It stands out for its easy setup, user-friendly interface, and valuable features like dashboards, error reporting, and log centralization. Users find it efficient, flexible, and highly useful for monitoring and troubleshooting.
"The feature that I have found the most valuable is its user interface."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"It helps us prioritize application performance issues. It has assisted triage where we can drill down and see where exactly the problem lies."
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"The deployment was easy."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"The solution is sufficiently stable."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"The front-end representation should match other competitors such as AppDynamics."
"There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"We need more advanced querying against logs."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"We would like to see smaller or shorter tutorials and video sessions."
"The product needs to have more enterprise approach to configuration."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
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Broadcom DX Application Performance Management is ranked 25th in Application Performance Monitoring (APM) and Observability with 161 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Broadcom DX Application Performance Management is rated 8.0, while Datadog is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics. See our Broadcom DX Application Performance Management vs. Datadog report.
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