Broadcom DX Application Performance Management vs OpenText SiteScope comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Broadcom DX Application Performance Management and OpenText SiteScope based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Broadcom DX Application Performance Management vs. OpenText SiteScope Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In terms of stability, it has been stable so far.""Stability is one of the strongest attributes of CA APM. It is very stable on all platforms.""The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those.""Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations.""It is very useful and helpful with the analysis of historical performance data.""CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity.""For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks.""Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team."

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"For the system environment, SiteScope can be useful.""The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product.""The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.""There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server.""The most valuable feature of SiteScope is its infrastructure monitoring.""It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc.""The stability of the Micro Focus Voltage SiteScope is good.""The URL monitoring is excellent."

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Cons
"​Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually.""The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool.""As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable.""The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V.""The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors.""We enountered stability issues. They were mitigated by performance tuning within infrastructure.""The technical support is very poor.""User Experience is a BIG one. Integration of all of APM components into one swift deployment."

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"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI.""We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope.""They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.""Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test.""I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action.""In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""It may lack some features other products in the category have like more detailed transaction tracking.""Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."

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Pricing and Cost Advice
  • "Depends on the size of the product you need."
  • "Althougth it is a bit expensive, it is really worth it"
  • "There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
  • "Negotiate a lot, but do not forget to buy the product because it is worth it."
  • "Pricing and licensing are not issues."
  • "On pricing, CA is very competitive. I think that's going to help in the long run."
  • "Setup costs are quite competitive relative to other solutions, and simpler."
  • "Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
  • More Broadcom DX Application Performance Management Pricing and Cost Advice →

  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
    Top Answer:The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes… more »
    Top Answer:The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the… more »
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
    Ranking
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    Rating
    7.5
    Views
    1,847
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    7
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    Rating
    7.6
    Comparisons
    Also Known As
    DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    Learn More
    Overview

    Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

    Broadcom DX Application Performance Management Benefits

    Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

    • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
    • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
    • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
    • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

    Broadcom DX Application Performance Management Features

    There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

    • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
    • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
    • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
    • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
    • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
    • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
    • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
    • Flexibility: The solution is available both on premises and as a SaaS.

    Reviews from Real Users

    “The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

    “The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

    “What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.
    Sample Customers
    Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Energy/Utilities Company11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company14%
    Manufacturing Company11%
    Insurance Company6%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Comms Service Provider15%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Manufacturing Company15%
    Computer Software Company9%
    Government6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise9%
    Large Enterprise67%
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise6%
    Large Enterprise70%
    Buyer's Guide
    Broadcom DX Application Performance Management vs. OpenText SiteScope
    March 2024
    Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText SiteScope and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Broadcom DX Application Performance Management is ranked 25th in Application Performance Monitoring (APM) and Observability with 161 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Broadcom DX Application Performance Management is rated 8.0, while OpenText SiteScope is rated 7.6. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our Broadcom DX Application Performance Management vs. OpenText SiteScope report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.