Most Helpful Review
Has helped us in being proactive and provides a lot of in-depth data w/ new features compared to v10.1
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The time it takes to track problems in applications is the most valuable return that we have from this solution.
Deep Dive and Transaction Analysis Triage capability.
We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required.
Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues.
For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks.
It's a very stable product.
Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data.
CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity.
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.
As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.
They have baseline level alerting.
We detect issues using dashboards that we built on New Relic.
Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.
The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.
New Relic has helped us in terms of the optimizing our print and loading times.
It is a software solution as a service, so I don't have to manage it on-premise.
The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool.
User Experience is a BIG one. Integration of all of APM components into one swift deployment.
Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM.
As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable.
A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory.
There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools.
CEM needs to be simplified, because it causes too many interruptions in our daily work.
Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself.
I would like to see the company implement the AI auto-baseline feature which Dynatrace has.
I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.
I would like an infrastructure network that provides real-time views, showing the issues.
Compared to their competitors, they are missing some features at the moment.
The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.
I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.
I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.
The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.
Pricing and Cost Advice
Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM.
Setup costs are quite competitive relative to other solutions, and simpler.
On pricing, CA is very competitive. I think that's going to help in the long run.
Pricing is better with New Relic APM than Dynatrace.
The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.
The detection piece of it brings us a big return on investment.
The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.
Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.
The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.
The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.
We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.
Can be deployed on AWS
Can be deployed on Azure
Can be deployed in a private cloud
Monitor on-premise applications in virtualized environments
Monitor applications running on AWS and Azure
Monitor applications running on Pivotal Cloud Foundry, Redhat OpenShift and HerokuSupport for Pivotal Cloud Foundry, Redhat OpenShift. Heroku is a future roadmap item.
Configuration and Infrastructure
Configuration and management through a single, web-based user interface
Automatically create a visualization of the entire application topology with all components.
Automatically discover business transactions
Automatically discover standard back end systems (database, web services, SAP etc.)
Discover and display non-standard backend systems through point-and-click configuration
Automatically baseline every component within the business transaction
Can be deployed in multi-tenant environment
Application Visibility and Control
Provide correlated views of distributed business transactions between tiers/services
Automatically baseline every component within the Business Transaction
Provide code level diagnostics (class & method-level visibility) of business transactions
Monitor JVM health information (heap, GC, generational spaces, etc.)
Monitor CPU utilization, OS memory usage, disk I/O, network I/O, other hardware metrics
Report application errors & exceptions
Automatically monitor entire call stack when application problems occur
Does not disable monitoring functionality as a compromise to limit product overhead
Historical performance monitoring and trending
Full view of infrastructure details without leaving context of business transactions
Single UI for server and application monitoring
Alert on deviation from baseline
Mean Time To Repair
Identify slow and stalled business transactions without manual intervention
Count, measure and score every transaction
Identify error business transactions without manual intervention
Identify slow SQL queries without manual intervention
Identify slow backend systems or external services without manual intervention
Automatically discover code deadlocks
Provide quick cross launching into problem areas within the UI through hyperlinked alerts
Automatically send email containing hyperlink to identified problem
Automatic analysis of end-to-end APM data to provide root cause analysis
Automatically discover business transactions
Automatically learn and baseline performance of discovered business transactions
Automatically count, measure and score every transaction
Discover synchronous, asynchronous and multi-threaded business transactions
Provide visibility into the impact of outages on business metrics
Capture business metrics (e.g. revenue, orders) from applications and background jobs
Enables creation of custom dashboards for business metrics and application behavior
Out of the box reports on business transaction summary and trends
Automatically correlate business transactions with environment monitoring (OS, JMX, etc.)
Browser-based web client
Automatic & dynamic baselining of all metrics to reduce false alarms
Include an online virtual collaboration space as a virtual "war room"
Visualize multiple applications and the connectivity / dependencies between them
Enable sharing of analysis/ visualizations without having to export data from the UI
Group transactions using a Session ID and display transactions in order of execution
Drill down from business transaction to correlated log file entries in single platformAvailable through CA's Log Analytics solution which can be integrated with APM
Trending with metric persistence to do historical analysis and compare to baselines
The ability to view and drill into Flow Map for extended periods up to 1 year
The ability to compare Flow Maps from different time frames for up to 2 years
Support for Agile
Dynamic instrumentation of the application
No need to reconfigure agent instrumentation when new app releases are deployed
Automatically pick up application configuration changes as a result of agile releases
Regression analysis to compare and highlight app performance improvementsAreas of poor metric stability (differential analysis) and architectural potential (high call ratio) for improvement are analyzed, but through more advanced logic than regression
Provide capability to compare business transactions flows for different releases
Pre-Production Performance Tuning
Identify the longest running methods in business transactions
Determine relationship between increased load and application response time
Identify worst backend calls (Database, Web Services, other backend) automatically
Provide business transaction performance change from one code release to the next
Scalability and Infrastructure
Support at least 5000 agents on a single platform without requiring data federation
Ability to support high availability APM infrastructure servers
Has steady network traffic between agent and APM server regardless of transaction levels
Encrypt data transmissions end-to-end across the environment
Single UI incorporating Analytics and APM modules
Analytics UI is web browser based with no locally installed client software
Analytics layer providing intelligence across data collected by APM modules
Scalable repository capable of collecting and storing large volume of metrics/events
In context drill down between analytics data and APM data
Graphical query builder for ease of use and broad adoption
Ability to adjust timeframe via click and drag on dashboard charts
Automated ranking (top N) of relevancy of every indexed field to current selection
Configurable to collect not all, but specific desired transaction data/fields
Alert off of metrics created in analytics based on search criteria
Analytics data collection does not require full call method stack data
No code changes required to pull custom (non-native) metrics into data repository
Data collected, stored and analysed in near real time (i.e. not hours, days, or weeks later)
API to input custom metrics
Ability to chart result set in custom dashboards
Granular role based access control (RBAC)
Ability to collect and store log files from monitored nodesAvailable via CA's log analytics solution which can be integrated with APM
Log file data through TCPAvailable via CA's log analytics solution which can be integrated with APM
Auto-inject business transaction identifier for each log statementCan be configured via custom tracer, requires integration with logging framework
Ability to extract any field from log file for processingAvailable via CA's log analytics solution which can be integrated with APM
Root Cause Analysis
Historical performance monitoring and trending - retain 100% of historical data
Report top database activities (e.g. Top SQL, Top Users, Top Programs)
Report database activity profile over-time (identify patterns)
Collect and store all database wait events and correlate with SQL/Stored Procedures
Collect and store SQL/Stored Procedure KPIs (CPU, Count, Reads/Writes)
Collect and store database instance level statistics (table size, row count, indexes)
Collect and store database server/host KPIs (CPU, Memory, �)
Ability to breakdown latency of stored procedure components
Collect SQL Explain & Execution plans
Collect and store performance data on database objects (Schemas, tables, indexes)
Ability to collect and correlate deep-dive storage information
Provide a real-time view of performance showing current database activity
Provide a holistic view of all database performance through a multi-instance dashboard
Ability to send pro-active alerts based on health and performance of databases
Static and dynamic alerting on collected database metrics
Monitor Machine availability
Monitor CPU usage
Monitor Disk performance
Monitor Volume usage
Monitor Machine load
Monitor Network Adapter(s)
Synthetic page checker
Identify JVM memory leaks caused by leaky collections
Enable tracking of object instantiations/destructions to troubleshoot JVM heap thrash
Integrated monitoring of Dockerized containers with application monitoring
Automatic discovery of containers
Support Docker attributes and perspectives
Visualize distribution of containers over cluster hosts
Autodiscovery of network topology and interdependenciesAvailable via CA network flow analysis, which can be integrated with APM
Report on throughput, packet loss, and RT ratesAvailable via CA network monitoring tools, which can be integrated with APM
Monitors network without need of TAP or SPAN portAvailable via CA network monitoring tools (without then need for TAP/SPAN), which can be integrated with APM
Single UI to drill from network to application and business transactionNetwork monitoring data integrated into APM can be displayed natively within APM dashboards alongside business transaction data
Citrix XenApp and XenDesktop monitoring
Server virtualization monitoring
Support for modern desktop browsers
Support for mobile browsers
Monitor all page requests
Monitor all iFrame requests
Full support for monitoring single page applications properly
Display response time status on Geo Map
Collect and display Navigation Timing API data for all poor performing requests
Collect and display Resource Timing API data for all poor performing requests
Correlate web transactions with server side transactions for drill down
Provide detailed browser traces for poor performing end user requests
Provide usage based analytics showing browser types and versions
Provide usage based analytics showing device and OS types
Provide customizable analytics area for troubleshooting and analysis purposes
Provide cache metrics for each page request
Show server side response time for all pages
Provide drill down from poor performing request to server side deep diagnostic session
Ability to generate a synthetic page request directly from the poor performing request
SDK for support of any Single Page Application (SPA) framework
EUM cross application correlation
Analytics built into EUM portion of UI
Custom user data available at the session and page request level
Page grouping at root level instead of individual pages for each set of parameters
Support for native mobile applications
Support for mobile browsers
See mobile app performance, http errors, and network error information
See the performance of API calls from your mobile application to the server side
Track crashes and exception
Provide crash analytics
Trace transactions from mobile device all the way to the server side
Correlate mobile transactions with server side transactions for drill down
Provide usage and performance analytics based upon device type
Provide usage and performance analytics based upon OS type
Provide usage and performance analytics based upon OS version
Provide unified user interface for mobile and server diagnostics
Integrated and correlated data between mobile, server, and infrastructure monitoring
Display response time status on Geo Map
Provide device and carrier diagnostic metrics
Track user sessions to understand user flows and behavior
Capture user interactions within each session
Alert based upon deviation from normal behavior for mobile metrics
Provide percentile metrics related to mobile performance
out of 83 in Application Performance Management (APM)
Average Words per Review
out of 83 in Application Performance Management (APM)
Average Words per Review
Compared 33% of the time.
Compared 25% of the time.
Compared 9% of the time.
Compared 24% of the time.
Compared 22% of the time.
Compared 12% of the time.
Also Known As
|CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA||New Relic Mobile|
|CA Technologies||New Relic|
CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.
CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Learn more about CA APM
Learn more about New Relic APM
|Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip||Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits|
Financial Services Firm39%
Comms Service Provider8%
Financial Services Firm37%
Financial Services Firm20%
Software R&D Company11%
Financial Services Firm18%
Software R&D Company12%
See also CA APM Reviews, New Relic APM Reviews, and our list of Best Application Performance Management (APM) Companies.