We performed a comparison between Alluvio Aternity and Broadcom DX Application Performance Management based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity has various valuable features including detailed machine health and performance data, monitoring of usage patterns for desktop applications, and a UXI score for user experience. It also provides visibility of endpoint machines, monitoring of operating systems, CPU and memory utilization, and application access analysis. Broadcom DX Application Performance Management is highly valued for its easy deployment of parameters through its configuration and manager tool. It also offers compatibility, straightforward initial setup, code-level visibility for quick issue resolution, transaction monitoring, reliable technical support, and a light model for monitoring servers and network items.
Alluvio Aternity could improve its reporting capabilities, asset management customization, performance counters, and database monitoring options. Broadcom DX needs better integration, an updated front-end application, improved support services, prompt addressing of CPU spikes and memory issues, automated end-to-end correlation, improved container and cloud support, and compatibility with OpenShift 4 without an installed agent.
Service and Support: Alluvio has excellent support, with a prompt and skilled technical support team. Local support is provided, but some complex technical issues may require assistance from overseas engineers. Broadcom DX has received varied feedback, with certain users expressing dissatisfaction. Suggestions have been made for improving the support, particularly around service level agreements.
Ease of Deployment: The setup process for Alluvio was praised for being excellent, uncomplicated, intuitive, and direct. It entailed deploying agents to PCs through Microsoft's SCCM solution. The initial setup for Broadcom DX Application Performance Management varied in terms of speed and complexity. Some users found it to be quick and straightforward, while others noted that it was not overly complicated yet took more time.
Pricing: Broadcom DX Application Performance Management has a pricing structure that is costly and becomes more expensive as the number of agents increases. Some users find it to be expensive. On the other hand, Alluvio Aternity is considered to have reasonable and favorable pricing. However, it may not be suitable for customers with fewer than 500 agents.
Comparison Results: Alluvio Aternity is the preferred product when compared to Broadcom DX Application Performance Management. Users find the setup process for Alluvio Aternity to be great, easy, simple, user-friendly, and straightforward. Alluvio Aternity offers valuable features such as machine health and performance data, customization options, and a user-friendly dashboard.
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"The user experience it provides is the most valuable feature for us."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"Being able to proactively identify issues on user systems."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"Proactive snapshots of transactions and all details of a transaction are saved in case of an error."
"The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall."
"The features that I find most valuable are related to network monitoring."
"We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"WAS GC monitoring enhanced our application performance and DB SQL performance."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"I think the workflow needs improvement"
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"I would say the reporting capabilities of this product could use room for improvement."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"The interface is getting a little old."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"Dashboards need to be improved in order to make them self-explanatory."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Alluvio Aternity is ranked 19th in Application Performance Monitoring (APM) and Observability with 37 reviews while Broadcom DX Application Performance Management is ranked 25th in Application Performance Monitoring (APM) and Observability with 161 reviews. Alluvio Aternity is rated 8.4, while Broadcom DX Application Performance Management is rated 8.0. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic. See our Alluvio Aternity vs. Broadcom DX Application Performance Management report.
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