CA Automic Service Orchestration [EOL] vs CA Process Automation comparison

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Executive Summary

We performed a comparison between CA Automic Service Orchestration [EOL] and CA Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If I have a higher workload with smaller machines, it is easy to increase everything.""Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually.""It provides a simple reduction of headcount and also a reduction of run through time.""The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features."

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"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

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Cons
"In the last two years or so, Automic has not invested as much in the product as we would have expected.""What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."

More CA Automic Service Orchestration [EOL] Cons →

"Somehow the product group within CA left the product dry from some regular expression functionality.""OCR capability should be added as a feature.""It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI).""Make some of the features more open source that way developers can have more flexibility."

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Pricing and Cost Advice
  • "From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more.""
  • More CA Automic Service Orchestration [EOL] Pricing and Cost Advice →

  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
  • More CA Process Automation Pricing and Cost Advice →

    Ranking
    Unranked
    In Process Automation
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,415 professionals have used our research since 2012.
    Comparisons
    Also Known As
    CA IT Process Automation Manager
    Learn More
    Overview

    Service orchestration enables organizations to extract the most value from their investments in people and technology. Because time spent waiting for a service request means wasted money and lost opportunity.

    Service orchestration can intelligently automate the sometimes complex sequence of tasks required to deliver a service. Whether those tasks need to be executed on-premises or in the cloud, on virtual or physical systems, or even using leading-edge technologies like microservices or containers, service orchestration ensures that those tasks are executed accurately and efficiently. This maximizes productivity and enables businesses to move at digital speeds.


    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.
    Sample Customers
    Information Not Available
    Unum, HCL Technologies, Logicalis
    Top Industries
    No Data Available
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    Company Size
    No Data Available
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    CA Automic Service Orchestration [EOL] doesn't meet the minimum requirements to be ranked in Process Automation while CA Process Automation is ranked 29th in Process Automation. CA Automic Service Orchestration [EOL] is rated 10.0, while CA Process Automation is rated 8.6. The top reviewer of CA Automic Service Orchestration [EOL] writes "Automation of job object creation increased the quality and quantity of our job requests". On the other hand, the top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". CA Automic Service Orchestration [EOL] is most compared with , whereas CA Process Automation is most compared with BMC TrueSight Orchestration.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.