CA CEM [EOL] vs IBM Application Performance Management comparison

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Executive Summary

We performed a comparison between CA CEM [EOL] and IBM Application Performance Management based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
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Pricing and Cost Advice
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  • "IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
  • "The licensing fees can be paid every six months or on a yearly basis."
  • "As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
  • More IBM Application Performance Management Pricing and Cost Advice →

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    Top Answer:They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. The… more »
    Top Answer:I monitor business applications for more than four end users.
    Ranking
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Views
    1,287
    Comparisons
    800
    Reviews
    2
    Average Words per Review
    298
    Rating
    6.0
    Comparisons
    Also Known As
    CEM
    IBM APM
    Learn More
    Overview
    CA Customer Experience Manager (CA CEM) is a product within the Application Performance Management solution that measures web application performance for each individual customer. CA CEM measures the performance and quality of customer transactions, identifies defects and variance, and quantifies the impact on customers and the business. CA CEM lets you monitor real user activities -- including login, account update, or purchase transactions -- at the business service level. By proactively detecting trends in degraded customer transaction response times and providing various actionable reports, CA CEM lets you act before problems occur or SLAs are out of compliance. These capabilities enable both your business managers and IT staff to understand and resolve performance problems before end users call for support.
    The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.
    Sample Customers
    First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
    Mibtree, EatDrinkDeals.com, IT Performance Advisor
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm18%
    Government12%
    University7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,319 professionals have used our research since 2012.

    CA CEM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while IBM Application Performance Management is ranked 52nd in Application Performance Monitoring (APM) and Observability with 7 reviews. CA CEM [EOL] is rated 6.0, while IBM Application Performance Management is rated 6.4. The top reviewer of CA CEM [EOL] writes "It provides a powerful network analysis both with individual transactions and general network performance. We've had lots of hardware issues with the MPMs". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". CA CEM [EOL] is most compared with , whereas IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics.

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    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.