CA CEM [EOL] vs INETCO Insight comparison

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Executive Summary

We performed a comparison between CA CEM [EOL] and INETCO Insight based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
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  • "Customers can save costs (time and money) by integrating with this tool."
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    Ranking
    Unranked
    In Application Performance Monitoring (APM) and Observability
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    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,578 professionals have used our research since 2012.
    Comparisons
    Also Known As
    CEM
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    Overview
    CA Customer Experience Manager (CA CEM) is a product within the Application Performance Management solution that measures web application performance for each individual customer. CA CEM measures the performance and quality of customer transactions, identifies defects and variance, and quantifies the impact on customers and the business. CA CEM lets you monitor real user activities -- including login, account update, or purchase transactions -- at the business service level. By proactively detecting trends in degraded customer transaction response times and providing various actionable reports, CA CEM lets you act before problems occur or SLAs are out of compliance. These capabilities enable both your business managers and IT staff to understand and resolve performance problems before end users call for support.
    INETCO Insight is the only application monitoring software for IT operations teams that captures every network transaction in real-time, correlates all application, infrastructure and response time data, and isolates underperforming application and network components.
    Sample Customers
    First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
    Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    CA CEM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while INETCO Insight is ranked 35th in Payment Processing Software. CA CEM [EOL] is rated 6.0, while INETCO Insight is rated 9.0. The top reviewer of CA CEM [EOL] writes "It provides a powerful network analysis both with individual transactions and general network performance. We've had lots of hardware issues with the MPMs". On the other hand, the top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". CA CEM [EOL] is most compared with , whereas INETCO Insight is most compared with Dynatrace.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.