CA Cloud Service Management vs CA Service Desk Manager

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 2 reviews vs CA Service Desk Manager which is ranked 3rd in IT Service Management (ITSM) with 64 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of CA Service Desk Manager writes "It has helped us to organize a lot of our assets". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. CA Service Desk Manager is most compared with ServiceNow, Micro Focus Service Manager and ManageEngine ServiceDesk Plus. See our CA Cloud Service Management vs CA Service Desk Manager report.
Cancel
You must select at least 2 products to compare!
+Add products to compare
Most Helpful Review
Ca cloud service management vs. ca service desk manager report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs CA Service Desk Manager and others in IT Service Management (ITSM).
270,274 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs CA Service Desk Manager

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
I think pricing of this model is suitable for growing corporations.Pricing is simple, as it’s per concurrent analysts.It is a bit expensive, but you definitely get what you pay for. It is worth it!I don't see anyone other than large companies being able to afford this system.

Read more »

Ca cloud service management vs. ca service desk manager report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs CA Service Desk Manager and others in IT Service Management (ITSM).
270,274 professionals have used our research since 2012.
Ranking
RANKING
Views
2,523
Comparisons
698
Reviews
2
Followers
589
Avg. Rating
7.5
Views
9,474
Comparisons
2,014
Reviews
61
Followers
724
Avg. Rating
8.0
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more CA Service Desk Manager competitors »
Also Known As
Also Known AsNimsoft Service DeskUnicenter Service Desk, CA SDM
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1524992460
CA Technologies
  • Vendor 6987 screenshot 1524992460
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.

Learn More: https://www.ca.com/us/products...

OFFER
Learn more about CA Cloud Service Management
Learn more about CA Service Desk Manager
Sample Customers
Sample CustomersOakwood Systems GroupBanco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
25%
Financial Services Firm
25%
Marketing Services Firm
13%
K 12 Educational Company Or School
13%
REVIEWERS
Healthcare Company
23%
Financial Services Firm
23%
Government
9%
Consumer Goods
5%
VISITORS READING REVIEWS
Transportation Company
16%
Financial Services Firm
15%
Healthcare Company
11%
Comms Service Provider
8%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
14%
Midsize Enterprise
14%
Large Enterprise
71%
REVIEWERS
Small Business
17%
Midsize Enterprise
15%
Large Enterprise
68%
VISITORS READING REVIEWS
Small Business
21%
Midsize Enterprise
10%
Large Enterprise
69%
Ca cloud service management vs. ca service desk manager report from it central station 2018 05 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs CA Service Desk Manager and others in IT Service Management (ITSM).
Download now
270,274 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email