CA Cloud Service Management vs CA Service Desk Manager

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 4 reviews vs CA Service Desk Manager which is ranked 4th in IT Service Management (ITSM) with 65 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of CA Service Desk Manager writes "It has helped us to organize a lot of our assets". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and Micro Focus Service Manager. CA Service Desk Manager is most compared with ServiceNow, Micro Focus Service Manager and ManageEngine ServiceDesk Plus. See our CA Cloud Service Management vs CA Service Desk Manager report.
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Most Helpful Review
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Find out what your peers are saying about CA Cloud Service Management vs. CA Service Desk Manager and others in IT Service Management (ITSM)
253,522 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs CA Service Desk Manager

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Ca cloud service management vs. ca service desk manager report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Desk Manager and others in IT Service Management (ITSM)
253,522 professionals have used our research since 2012.
Ranking
RANKING
Views
3,172
Comparisons
965
Reviews
3
Followers
631
Avg. Rating
7.7
Views
11,198
Comparisons
2,316
Reviews
62
Followers
768
Avg. Rating
8.0
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »See more CA Service Desk Manager competitors »
Also Known As
Also Known AsNimsoft Service DeskUnicenter Service Desk, CA SDM
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1516099828
CA Technologies
  • Vendor 6987 screenshot 1516099828
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.

Learn More: https://www.ca.com/us/products...

Sample Customers
Sample CustomersOakwood Systems GroupBanco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
25%
Financial Services Firm
25%
Media Company
13%
Marketing Services Firm
13%
REVIEWERS
Financial Services Firm
23%
Healthcare Company
23%
Government
9%
Pharma/Biotech Company
5%
VISITORS READING REVIEWS
Transportation Company
17%
Financial Services Firm
16%
Healthcare Company
12%
Comms Service Provider
8%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
14%
Midsize Enterprise
14%
Large Enterprise
71%
REVIEWERS
Small Business
17%
Midsize Enterprise
15%
Large Enterprise
68%
VISITORS READING REVIEWS
Small Business
22%
Midsize Enterprise
10%
Large Enterprise
68%
Ca cloud service management vs. ca service desk manager report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about CA Cloud Service Management vs. CA Service Desk Manager and others in IT Service Management (ITSM)
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253,522 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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