Compare CA Cloud Service Management vs. Device42

CA Cloud Service Management is ranked 17th in IT Service Management (ITSM) with 1 review while Device42 is ranked 24th in IT Service Management (ITSM). CA Cloud Service Management is rated 6.0, while Device42 is rated 0. The top reviewer of CA Cloud Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Device42 is most compared with nlyte, Rackwise DCiM and ISPsystem DCImanager.
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Ranking
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6.0
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Top Comparisons
Compared 34% of the time.
Compared 22% of the time.
Compared 17% of the time.
Also Known As
Nimsoft Service Desk
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CA (A Broadcom Company)
Device42
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Device42 makes IT decision making easier. With accurate, automatic inventory tracking powered by automatic discovery, D42 is your go-to for everything from day-to-day ITSM to IPAM to encrypted secret storage, DCIM rack modeling, migration planning, and more!

  • - Discover apps, servers, and service dependencies without agents, no matter where they live: e.g. WMI for Windows, SSH for Linux, SNMP for network hardware, native API-based discovery for VMware and F5 load balanacers, plus Netflow, IPMI, and many more.

  • - Discover all deployed application, dependency, manufacturer, and version information.

  • - Generate dependency diagrams - highlight your hardware, software, service and application dependencies and relationships - including protocols & listening ports.

  • - Affinity Groups, Business Applications, Resource utilization, and Cloud Recommendation Engine are at your fingertips to ensure both migrations and day-to-day maintenance go off without a hitch, every time.

  • - Powerful, customizable reporting with a many pre-defined reports included.

  • - RESTful APIs and Webhooks for easier programmatic data access.
  • - Plus, a large selection of out-of-the-box integrations with your favorite IT & management software, including Jira, ServiceNow, Chef, Jenkins,PowerBI, and many, many more!

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Learn more about CA Cloud Service Management
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Sample Customers
Oakwood Systems GroupComputershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about ServiceNow, BMC, Atlassian and others in IT Service Management (ITSM). Updated: December 2019.
389,772 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.