Most Helpful Review
Use CA Cloud Service Management? Share your opinion.
Use HappyFox? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Compared 64% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 100% of the time.
Compared 47% of the time.
Compared 20% of the time.
Compared 19% of the time.
Also Known As
|Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight||Nimsoft Service Desk|
|CA (A Broadcom Company)||CA (A Broadcom Company)||Tenmiles|
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
Learn More: https://www.ca.com/us/products...
|CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.|
Learn more about CA Service Desk Manager
Learn more about CA Cloud Service Management
Learn more about HappyFox
|Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini||Oakwood Systems Group||Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser|
Financial Services Firm20%
Software R&D Company31%
Comms Service Provider8%
Financial Services Firm8%
Financial Services Firm25%
Marketing Services Firm13%
No Data Available