CA Cloud Service Management vs. HappyFox

CA Cloud Service Management is ranked 16th in Help Desk Software with 1 review vs HappyFox which is ranked 28th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. HappyFox is most compared with Freshdesk, ServiceNow and JIRA Service Desk.
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Most Helpful Review
T Macul
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Ranking
16th
out of 43 in Help Desk Software
Views
2,596
Comparisons
218
Reviews
1
Followers
277
Avg. Rating
8.0
28th
out of 43 in Help Desk Software
Views
644
Comparisons
222
Reviews
0
Followers
199
Avg. Rating
N/A
Top Comparisons
Compared 28% of the time.
Compared 21% of the time.
Compared 20% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
Tenmiles
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
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Learn more about CA Cloud Service Management
Learn more about HappyFox
Sample Customers
Oakwood Systems GroupWarner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
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