Most Helpful Review
I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.
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Compared 31% of the time.
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Compared 8% of the time.
Also Known As
|Also Known As||Nimsoft Service Desk|
|Overview||CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.|
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|Sample Customers||Oakwood Systems Group||Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser|