CA Cloud Service Management vs HappyFox

CA Cloud Service Management is ranked 15th in Help Desk Software with 4 reviews vs HappyFox which is ranked 31st in Help Desk Software with 0 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and Micro Focus Service Manager. HappyFox is most compared with Zendesk, Freshdesk and Agiloft Service Desk Suite.
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Most Helpful Review
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Quotes From Members Comparing CA Cloud Service Management vs HappyFox

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
254,210 professionals have used our research since 2012.
Ranking
RANKING
Views
3,172
Comparisons
965
Reviews
3
Followers
631
Avg. Rating
7.7
Views
665
Comparisons
557
Reviews
0
Followers
487
Avg. Rating
N/A
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Zendesk logo
Compared 5% of the time.
Unnamed
Compared 4% of the time.
See more HappyFox competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
  • Vendor 6987 screenshot 1516099828
Tenmiles
  • Vendor 28920 screenshot 1519510385
OverviewQuestionmark icon
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Sample Customers
Sample CustomersOakwood Systems GroupWarner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
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Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
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254,210 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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